• Feb 16, 2011
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General Motors and the National Highway Transportation Safety Administration have announced a recall of certain 2009 and 2010 model-year Cadillac CTS models. The notice covers around 50,000 units worldwide, 11,147 of which were sold in the States.

According to NHTSA, jam nuts on the vehicles' suspension could come loose over time, eventually allowing the toe link to completely separate from the vehicle. If this happens, the rear wheel could turn in or out, making the vehicle difficult to steer. GM says that owners may hear a metallic clanking noise in the rear of the vehicle as a warning before this happens.

So far, no accidents or injuries have been reported as a result of the defect, though NHTSA warns that if left untreated, owners could experience a loss of control.

GM says that it will install new jam nuts free of charge and replace the rear suspension toe link as necessary. A recall schedule hasn't been established yet, but owners should hear something soon. Hit the jump for the full recall notice.



[Sources: Chicago Tribune, NHTSA]
Show full PR text
Vehicle Make / Model: Model Year(s):
CADILLAC / CTS 2009-2010

Manufacturer: GENERAL MOTORS CORP. Mfr's Report Date: FEB 11, 2011

NHTSA CAMPAIGN ID Number: 11V089000
N/A

NHTSA Action Number: N/A

Component: SUSPENSION:REAR

Potential Number of Units Affected: 11,147

Summary:
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH A WAX COATING ON THE REAR SUSPENSION TOE LINK JAM NUTS MAY ALLOW THE NUT(S) TO LOOSEN. IF A NUT SUFFICIENTLY LOOSENS, THE TOE LINK COULD SEPARATE AND THE REAR WHEEL WOULD BE ABLE TO TURN INBOARD OR OUTBOARD. OWNERS MAY HEAR A METALLIC CLANKING NOISE COMING FROM THE REAR OF THE VEHICLE THAT MAY WARN OF A LOOSENING NUT.

Consequence:
THE DRIVER MAY EXPERIENCE SUDDEN CHANGES WITH VEHICLE HANDLING AND MAY NOT BE ABLE TO CONTROL THE VEHICLE INCREASING THE RISK OF A CRASH.

Remedy:
DEALERS WILL CLEAN ALL WAX RESIDUE FROM THE REAR SUSPENSION TOE LINK AND INSTALL TWO NEW JAM NUTS. IF NECESSARY THE REAR SUSPENSION TOE LINK MAY BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Notes:
GM'S SAFETY RECALL NO. 11029. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .


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    • 1 Second Ago
  • 27 Comments
      • 3 Years Ago
      I hate it when I "jam my nuts" and hear a clanking sound in my rear!
      • 3 Years Ago
      See, before Toyota's "somewhat" problematic pedal those recalls were not that often nor serious .. Now, all automakers rush to take care of any issues their cars or trucks might have. We are not idiots here, we know it is a machine and since it is built by actual people it will have problems.

      Toyota's pedal fiasco helped tremendously by media and congress circus helped us all drivers...
        • 3 Years Ago
        Haven't you heard, all is always well in T'land. Settlements of lots of cases and agreement to largest fines ever be damned.
      • 3 Years Ago
      good for the customer safety first
      • 3 Years Ago
      Just before hitting the center divide at freeway speeds, GM says that you may hear a metallic clanking noise in the rear of the vehicle.
      • 3 Years Ago
      hope it doesnt effect the wagon we bought a few months back.
        • 3 Years Ago
        Thumbs up for buying a wagon!
      • 3 Years Ago
      "We build 'crap'"
      • 3 Years Ago
      I'm glad to see that GM will be replacing the jam nuts properly on my cadillac cts. It would be worrying if my cadillac's jam nuts were not up to the job.
      • 3 Years Ago
      Dang, thats a serious recall. Props to GM for reacting quickly.
      • 3 Years Ago
      "The notice covers around 50,000 units worldwide, 11,147 of which were sold in the States."

      Does that mean that 38,853 were exported to Canada and other countries worldwide?
        • 3 Years Ago
        I think the bigger news is that Cadillac sold that many CTS' outside of the US.
        • 3 Years Ago
        Quite a few CTS's here in Moscow. Most of them assembled in Russia. Excellent cars.
        • 3 Years Ago
        Yes, it's sold globally.
      • 3 Years Ago
      You will hear a slight mechanical clanking giving warning that all hell is about to break loose.
        • 3 Years Ago
        see thats the problem the car already sounds like that to begin with....
      • 3 Years Ago
      The loose jam nut is installed and tightened on the turn-buckle toe link by GM's rear module supplier, Martinrea. The GM assembly plant only loosens it to make an adjustment if the final assembly measures the toe out-of-specificiation. The loosening is either due to GM's torque requirement being inadequate or Martirnea not meeting GM's requirement. The turn-buckle has to unravel pretty far before it falls off.
      • 3 Years Ago
      Nuts coming loose on a luxury car that considers itself "the standard of the world"? Unacceptable.
        • 3 Years Ago
        I seem to have a brain freeze. Could someone once again tell us how many Lexus were recalled in the past two years?
        • 3 Years Ago
        Depends on your standards. I think this line sums it up pretty good:

        "It's a Cadillac!"
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