• Dec 3rd 2010 at 11:28AM
  • 27
"On November 30, 2010, Toyota issued a Technical Service Bulletin that instructs technicians how to repair two weld nuts that may be damaged when removing the bolts used to attach the accelerator pedal to the bulkhead." So says the automaker in a statement you'll find after the jump.

It seems this pair of weld nuts on the 2007-2010 Toyota Camry and 2005-2010 Avalon are occasionally stripped during the process of performing one of two recalls instituted last year by Toyota – either inserting a little metal spacer in the throttle pedals in order to ensure the pedals don't stick in the open position or when slicing three-quarters of an inch off the bottom of the pedals so that they can't interfere with the floor mats.

According to Toyota, it's not particularly uncommon for nuts such as this to become stripped when removed, which is certainly true. Where some reports differ from Toyota's own statement is whether or not owners prompted the secondary repairs after noticing that their pedals weren't firmly attached to their cars after the original recalls were completed.

Consumer Reports writes that "as many as 500 owners of those cars have complained of gas pedals that feel loose or have play side-to-side." Toyota, on the other hand, claims that "no customer vehicles on the road are affected" and that "suggestions that this TSB was issued to resolve customer complaints about accelerator pedal feel after the recall or that this TSB is a recall are wrong."

Whose report is accurate? That's up for discussion. Feel free to read Toyota's official statement after the jump and read CR's initial report here and try to figure out this mess for yourself.

[Sources: Consumer Reports, Toyota]
Show full PR text
Facts Regarding Recent Technical Service Bulletin for Toyota Camry and Avalon

Some recent media reports have inaccurately characterized a Toyota Technical Service Bulletin (TSB) involving certain Camry, Camry Hybrid and Avalon as a recall, or have implied that customer vehicles may not have been repaired correctly. Toyota is providing the following facts to clarify and prevent potential misinformation.

On November 30, 2010, Toyota issued a Technical Service Bulletin that instructs technicians how to repair two weld nuts that may be damaged when removing the bolts used to attach the accelerator pedal to the bulkhead.

The TSB was issued following inquiries to the Toyota Technical Assistance System by a few technicians who were instructed how to repair the weld nuts prior to returning the vehicle to its owner. Since repair of the weld nuts is an extremely rare repair, the information is not included in the repair manual and the purpose of a TSB is to provide such information as needed.

As with any threaded fastener, the weld nuts may accidentally be stripped when removed. In the unlikely case when a threaded weld nut is stripped, technicians repair the weld nuts before returning the vehicle to operation. No customer vehicles on the road are affected.

Suggestions that this TSB was issued to resolve customer complaints about accelerator pedal feel after the recall or that this TSB is a recall are wrong. No TSB is planned for other models since this component is unique to the Camry and Avalon platform.

Toyota has completed over 5 million accelerator pedal entrapment and sticking pedal remedies which require removal of the accelerator pedal, including over 1.3 million Camrys and 265K Avalons. In the course of servicing so many vehicles, occasional questions about the procedure and guidance to technicians is not uncommon.

For general information about Technical Service Bulletins, please see:

http://pressroom.toyota.com/pr/tms/toyota-s-statement-regarding-safety-155934.aspx


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    • 1 Second Ago
  • 27 Comments
      CheckTheseOut
      • 4 Years Ago
      Hey Toyota, when is this sh*# going to end???
      • 4 Years Ago
      I enjoyed the Toyota recalls as much as the next guy when they all started, but now it is just getting sad. Please, Toyota: step up your game! We need your bland yet relable vehicles to recommend to our aunts and people we dislike.
      • 4 Years Ago
      Happened to my '07 Camry this Monday, after a snow. Had the recalls performed 11/18/10.
      Toyota service at the dealer acted as if they had no knowledge of any additional accelerator concerns.
      • 4 Years Ago
      It's not a double play, it's the hat trick. This is the third, the first was the tie wrap "solution".
      • 4 Years Ago
      I knew the shim fix was a sham :P

      Can i lose any more faith in Toyota? i don't think that's possible.
      Even in the midst of a media outrage, they won't completely fix a problem.. lame.

      • 4 Years Ago
      Loose-feeling gas pedals should work very well with the numb-feeling steering wheels in enhancing the Toyota driving experience.
        • 4 Years Ago
        Im currently looking for this mod for my car. I hate how firm and reliable my gas pedal feels.


        Im almost to the point of feel bad for toyota, and that coming from and avid GM fan.

        Almost.
        • 4 Years Ago
        "loose-feeling" is a feeling! Toyota is making cars more enthusiast friendly!
      • 4 Years Ago
      Can I have that ratchet?
      • 4 Years Ago
      i used to love Toyota in the '90s. what happened to that company ?
        • 4 Years Ago
        They axed the Supra. This is what they get!!!
      • 4 Years Ago
      _/

      ^ care cup

      So much great product from other makers out there, I can't even consider these guys worth the discussion anymore.
      • 4 Years Ago
      I just had my Vibe GT in for service yesterday and the dealer notified me there was a second recall on the pedal. Whatever it called for, they did it.
      • 4 Years Ago
      Sounds like a dealership to dealership thing... and we all know they are not all the same :-)
      • 4 Years Ago
      "According to Toyota, it's not particularly uncommon for nuts such as this to become stripped when removed, which is certainly true."

      What? Maybe if it's rusted from the other side, for cars in the Rust Belt. I think it's more likely that technicians cross-threaded them on reassembly. I mean, if you're using a ratchet, a long extension, and possibly a u-joint, it could happen, especially if it's high enough on the firewall to make it hard to see or get to. If it were me, I'd go by feel, and maybe use just a short extension with the socket (no ratchet), and *carefully* start it by hand.

      So, are they just using a tap to re-cut the threads? Because that would be a pain, too.
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