- Nov 23, 2010
Report: Fed opens probe into rental car recall procedures
The obvious answer, according to Sharon Faulkner, executive director of the American Car Rental Association, is, "You pull those cars and you park them." Seems simple enough, but in speaking with The Detroit News, Faulkner cites that there is no law requiring rental car companies to fix vehicles before they are brought back into service. What's more, by putting large amounts of vehicles out of service, rental companies can lose money by turning away customers due to low inventory numbers.
NHTSA says that its investigation will look into "recall remedy completion by rental car companies," focusing on nearly three million vehicles from General Motors, Ford and Chrysler. This investigation covers 29 different models built between 2000 and 2010, and NHTSA says it chooses to focus on the American automakers because they make up a large percentage of rental fleets. Head over to The Detroit News to read the full report.
[Source: The Detroit News | Image: cloudsoup via Flickr]