• 202
In Pictures: 2011 Buick Regal. General Motors©... In Pictures: 2011 Buick Regal. General Motors©

As General Motors begins its “road show” to convince big institutional investors that the formerly bankrupt automaker, still the biggest in the U.S., is worth buying, not all the talk, surprisingly, will be about Chevrolet and Cadillac. GM executives will be talking up the current success and bright future of Buick, a brand that some of the same executives were advocating be killed last year along with Pontiac, Saturn and Hummer.

Ironically it was then-CEO Fritz Henderson, whom GM’s board fired last December, who convinced the board and the White House Auto Task Force that oversaw GM’s bankruptcy that Buick and GMC were important to save. Buick is critical to GM's business in China, Henderson argued, and GMC, despite offering little but Chevy product with extra chrome, was profitable. In the end, the numbers, not Henderson, convinced the honchos on the task force, and so Buick was spared the automotive guillotine.

Part of the “new GM”, the old Buick has to earn its way. The big question, though, is whether GM is poised to fix Buick, or repeat past mistakes. The outlook is good right now. Sales are up 55% off the terrible 2009 lows of the entire industry. GM chief marketing officer Joel Ewanick says the Buick buyer’s average age has dropped by ten years in just ten months.

The brand is the fastest growing among volume automakers this year, led by the Enclave SUV and LaCrosse sedan. The newest Buick, the 2011 Regal, is just getting started. And next year, the company plans to introduce the Verano, a car smaller than the Regal, based on the same engineering platform as the Chevy Cruze. The Verano will be a sedan, with a crossover based on the same small-car architecture to follow.

If GM could regularly sell 300,000 Buicks a year spread across four or five models (including the Lucerne sedan, whose future is uncertain) GM will be happy, even though that is a far cry from the one-million-plus Buicks sold in 1985, its high-water mark.

But let's not get ahead of ourselves. Buick still needs plenty of fixing.

The Less Than Regal Regal

Let's start with the new 2011 Regal. The current Regals are being imported from Germany, while GM readies its Oshawa, Canada plant to build Regals next year. The Regal is an Opel car GM sells in Europe that was supposed to be the new Saturn Aura. But when GM killed Saturn, Buick got the car.

Buick executives -- and there have been many in the last 20 years as GM seemed to swap out sales and marketing staff every 15 months or so -- perennially lament the average age buyers of Buick, which has long trended well above 60. Three years ago, it was a staggering 72. They are always out to attract a younger buyer; they'd seemingly pay a bounty for anyone who could deliver a buyer under the age of 45 and didn't work for GM.

It's hard to see how this car, wearing the Buick Regal badge is going to help GM get younger with Buick. For starters, anyone over 40 will associate the Regal name with the nondescript, velour-filled rental cars of the 90s. The low-point for the brand may have been the "Joseph Abboud" Buick Regal GS, which GM sold from 1998 to 2004. The two-tone seats were ok, but Joseph Abboud emblems? Please.

The LaCrosse is a different story, which begs the question why the Asian-designed and U.S. built sedan has such a better interior. Sales of the LaCrosse are up 158 percent year-to-date. The success is somewhat surprising because the $30,000-$40,000 sedan market has long been a kind of no man's land for non-luxury brands like the Nissan Maxima, the new Ford Taurus and Toyota Avalon.

Buick’s Long History

Buick has plenty of history in the U.S., as the oldest operating American brand of car, having started in 1899 as the Buick Auto-Vim and Power Company. It was incorporated in 1903 as the Buick Motor Co. by Scottish-born David Dunbar Buick. Buick's tri-shield logo is based on Dunbar's family coat of arms. Buick's best era was arguably 1936 to 1966 when it remained a leader in the kind of big, stylish sedans and wagons America loved through the Roosevelt and Eisenhower eras.

While history seems to be a plus for brands like Mercedes-Benz and BMW, it seems to cut mostly against a brand like Buick. The age of the brand, and the history of automotive dogs it has foisted upon the buying public (the 1990s era Century and Regal come to mind) make the brand feel more like grandpa's hat that stays on the shelf as a relic rather than on a young man's head.

In positioning Buick for the younger buyer and the future, some Buick watchers believe the brand would be more successful concentrating on meeting the needs of the still significantly large but aging baby boomers rather than chasing Gen X or Gen Y. Auto industry consultant James Dollinger, who was the top Buick sales generator in the 1990s for six years, says current designs are alienating Buick's bread-and butter buyers. "Buick has always been sort of the Lane Bryant of the auto industry," says Dollinger. Buick, at its best, says Dollinger, builds roomy, classically designed sedans, and now crossovers. "When the Lucerne sedan goes away, they won't have a six-passenger vehicle anymore, and I think that's a mistake."

Research Buick Vehicles

 

Is It A Luxury Brand?

So, what is Buick supposed to be going forward? "Approachable luxury," says advertising and sales promotion director Craig Bierley. "Lexus is the brand we are targeting."

More precisely, it is the ES and RX lines of Lexus that Buick is after. Buick's press releases unabashedly refer to the Enclave SUV as a "luxury crossover." CMO Ewanick takes it a step further when he says, “A true luxury brand with no compromise that will attract a completely different customer than Cadillac.”

It’s a tough case to make for such an established brand. "If they are patient, and really get the marketing right, and continue to turn out good product, they could pull it off," says New-York-based independent marketing consultant Dan Carson. "Buick could be part of the under-stated luxury trend some forecasters believe in... where we think a growing number of luxury buyers may not want the fat-wallet statement of Mercedes-Benz and BMW, and younger buyers won't want to spend big for high-priced luxury ... but this is a threading of the needle for a brand like Buick even if this trend does materialize for the long term."

Marketing has been a problem for Buick, and the brand is likely in for another change. In the last decade, the brand has had a revolving door of ad strategies: "The Spirit of American Style," “Dream Up," "Isn't It Time For a Real Car,” "Buick: It's All Good." The current positioning is "The New Class of World Class," which is just a bit over a year old. But that slogan and positioning seems to rub against Cadillac's "The New Standard of the World." And Ewanick says it will change yet again, soon.

Big In China

As GM tried to rebuild Buick in the U.S., the company is still making plenty of money on the brand. For all the problems Buick has had in America, it has had nothing but success in the fastest growing market for cars in the world, China. It would surprise most Americas who haven’t been to China that Buick in that country has 28 models off 7 different car lines, ranging from a $14,000, base Excelle that’s built in China, to $87,000 for a loaded Enclave crossover built in Michigan and shipped there.

Perhaps a bigger surprise is that a Chinese version of the defunct and much-derided Buick Terraza minivan is far and away the leader in what the Chinese call the “Business MPV” category. In China, it is called the GL8, and is used like a Lincoln Town car to ferry executives around.

Buick’s place in China’s automotive consciousness goes back to at least 1906 when records show even at that early date, rallies were taking place. In the 1930s, an ad in China stated that one in six cars sold were Buicks. When GM inked a joint venture deal in 1997 with Shanghai Automotive to build cars in China, GM wanted to build Chevrolets, but the government insisted they be Buicks.

GM chief of design Ed Welburn says the growth of Buick in China and the commitment made to the brand in North America is why young designers in their 20s have been eager to work on future Buick products. “With the excitement they have for updating the brand, I feel very confident we are going to win over a new generation in the U.S.,” says Welburn.

Had GM decided to kill off Buick in the U.S., it could have reverberated back to China and impacted the market there. In the city centers of Beijing and Shanghai, huge branded stores like Adidas, Nike, Burberry, and Gucci are packed with China’s rising middle class. They’d know a dead brand when they see one.

Far from dead, or even ailing as they are in the U.S., Buick and Chevy are the hot brands in the world’s fastest growing consumer market. In a truly global market driven by the Internet, GM is hoping that the cool-factor of Buick in the Far East might even start to carry a little currency back to the U.S.


I'm reporting this comment as:

Reported comments and users are reviewed by Autoblog staff 24 hours a day, seven days a week to determine whether they violate Community Guideline. Accounts are penalized for Community Guidelines violations and serious or repeated violations can lead to account termination.


    • 1 Second Ago
  • 202 Comments
      • 3 Months Ago
      Bring back the 63-65 Riviera, GS 400 or Grand National. Build in reliability. Dealing with the dealers for warranty work is one key element that has caused the downturn in sales of American cars.
      Richard C Brooks
      • 3 Months Ago
      I drive a 1998 Buick Lesabre. Great car! Looks good, rides great, runs great and comfortable. What more can you ask for. Buy American - Hire Americans. I wouldn't own a foriegn car or truck.
      DJ's Realm
      • 3 Months Ago
      My Dad had a 62' Wildcat, that he would strip down and race on a Saturday night and then get it back to road ready condition and drive it to the Marine Corps base he was stationed at on Monday morning. He then bought a 70' Skylark Custom that eventually became mine. Both cars, especially the Skylark, will live in my memory forever as power houses that just ran until they were run into the ground. The Skylark would still do 120 mph at the age of 16. What a car! If only they could bring back the styling, power and quality that they once had, I would come back to the brand.
      Gregg
      • 3 Months Ago
      How about a Grand National based on the Camaro architecture? I'd also LOVE to see a Skylark convertible. It's been a very long time since any brand within the GM family had a TRUE 4 or 5 SEAT convertible. Myself, my family, and a number of friends have owned MANY Buicks over the years and I have a spot in my heart for the brand. (I currently have a 1975 Skylark S/R in the garage with just 34,000 miles on it.)
      goatcars2
      • 3 Months Ago
      I would much rather they fix my problem with holding $400,000 of their bonds or 1200 shares of their worthless stock!!!!!!!
      Richard
      • 3 Months Ago
      Go ahead and target the Lexus, but keep Buick prices.
      Hi Todd
      • 3 Months Ago
      Stll dripping in old man...
      Darin
      • 3 Months Ago
      How can GM state that Buick is making a comeback when they are doing the same exact thing they've done in the past? Take a good look at the supposedly new Buick Regal and then go look at the Chevrolet Malibu....See the similarities? I mean, Come on people..Do you take us for Moron's? GM is going to do the same as they've always done. I wouldn't take my hard earned cash and buy their product or any Chrysler. Ford has evolved and has strived to make exceptional vehicles for the people and is the only Domestic car company that I would consider.
      crownjamesp
      • 3 Months Ago
      I have been an auto enthusiast all my life. I am 66 years old. Ipurchased a 71 Skylark - used. I would never consider owning a Buick again. Their image made a wropng turn somewhere. My buick marketing slogan since then has been: BUICK: The last car you will ever own! I hit it right on the head. Sorry Buick, Its too late.
      Hey Bitch ;)
      • 3 Months Ago
      LOL ford makes better products than buick? LOL!! Wow that guy needs to be shot! Fords quality has come up lately. ******* only on the level with your average car. GM was pretty laxed in the early 2000's But now their quality is above its competitors. Even the new Cruze is an excellent car. The quality is impeccable. I just didnt buy one because they are a little too small for my taste. But even when you closed the doors the car seemed to seal up. no rattle, no shake. Its a solid car. Even the dreadful impala. Its getting OLDDDDDDD ******* a great car. good MPG's, great quality and it holds its value pretty well. I have an 07' tahoe with 110K miles on it and its never given me any issues. I didnt know it even had a service engine light until my 100K mile tuneup message popped up. But as far as Buick. They are making BEAUTIFUL cars and they are on the right track. great quality, great pricing, great warranties and the styling is on par with BMW. I DO agree that Buick needs to make a powerful coupe. Something with atleast 440HP that still has the buick luxury but will run a mustang off of the road.
      • 3 Months Ago
      As a middle class consumer who lives in a fairly large city in the South, I have an older model Buick Century. We use this car as a spare to our other new vehicles. We have owned Buicks, on & off for years because of their solid dependability. I have noticed that Buicks here are driven by 2 groups. One is the seniors & they are in the newer models & the other are lower class ( with 75% black, 20% white & 5% hispanic). The Buick does not appeal to the new baby boomers, nor the younger crowd because they look too common & are NOT sporty. Buick needs to develop SEVERAL different cars that appeal to seniors ( leave them the same), lower class (a budget version of the current cars) AND redesign a SMALLER, sportier, hip car that appeals to the younger & the new baby boomers. Sleeker lines & a smaller car, along with the Buick's dependability would be the ultimate key. As far as marketing, Buick needs to revamp completely how they communicate with the public. A fresh approach to an established brand. And play up " buy American". Maybe even give a larger discount to those that can show their voter's cards ;) I know that I, myself & many others I've talked with would gladly trade in all our other brands IF the Buick didn't look so outdated, bland & mundane. Do not shy away from your current market> go after them even more BUT add a car that is appealing too to the new baby boomer & the young. Now you'd have 3-4 different body styles for 3-4 different markets! But emphasize the best thing about a Buick> the unstoppable components UNDER the hood! A solid car no matter what style!
      woodeye518
      • 3 Months Ago
      so the "old" Buick" was as sexy as a Toyota?... The avg age of the Avalon buyer... 64!!
    • Load More Comments