• Oct 28, 2010

2011 Hyundai Sonata 2.0T – click above for high-res image gallery

Hyundai's eagerly anticipated Sonata 2.0T model has just begun hitting U.S. showrooms, but a small quality issue that cropped up in the first batch of cars is causing some consternation. Conversations have been popping up on internet forums about the issue, and there has been some confusion as to the nature of the problem as well as questions about whether or not a stop-sale has been ordered by the company.

A small rubber hose that feeds oil to the turbo unit in very early 2011 Sonata Turbo models was apparently built to the wrong specification and needs replacement. According to a few user forum reports, some dealers haven't been allowing customers to test drive the vehicles until the correct part has been fitted. Additionally, at least one of the first 2.0T owners informed Autoblog that his dealer actually flat-bedded his car back for service. However, Hyundai officials tell Autoblog that this issue affects very few units, and they want to make it clear that no stop-sale has been issued.

Hyundai spokesman Dan Bedore:
"In about 30 cases, we had to get with customers who already had their cars. We're using the new hose in production and have finished retrofitting those that were built but not sold. We asked dealers to replace the hose before delivery but didn't issue a stop sale. No lost sales, no big disruption, the customer comes first – that's business as usual for Hyundai.
Hyundai says it only sold around 30 units before the hose problem was discovered, and the company has only built around 1,000 units in total, most of which are still in transit to dealers. All new Sonata turbos rolling off of assembly lines are being fitted with the new part, and all new models sold will have the correct hose installed.

Hyundai's Sonata line has been an extremely strong seller since its introduction earlier this year, quickly moving the Korean automaker into third place in the hotly contested family sedan segment. However, the Sonata has also suffered some early teething problems, including the recall of 1,300 units over a possible door latch malfunction in March and the recall of 139,500 units over steering problems in late October. Hat tip to Nic!



Photos copyright ©2010 Zach Bowman / AOL


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    • 1 Second Ago
  • 51 Comments
      • 4 Years Ago
      Hyundai is doing the right thing by jumping on the repairs, post-haste. It really isn't uncommon for new vehicles to have some sort of element that needs correcting when they hit the streets. At least they aren't trying to bury the issues like another Asian automaker that comes to mind.
      • 4 Years Ago
      Great. They fixed the hose problem. Now fix the styling.
        • 4 Years Ago
        @Night - Most American's are cheap and stupid.
        • 4 Years Ago
        Doesn't seem to be anything wrong with the styling and apparently a lot of people don't think so either...

        It is America's third best selling midsize, ahead of the Nissan Altima...
        • 4 Years Ago
        "It is America's third best selling midsize, ahead of the Nissan Altima"

        That's a bit misleading.
      • 4 Years Ago
      Mark my words, this thing will have a slew of recall and quality problems, I guarantee it. It's still just a Hyundai guys, don't forget that.
      • 4 Years Ago
      I'mma try to get my mummie to upgrade her shameless old 1995 camry v6 to this. Weekend joy ride in a Hyundai wooo hooo!
        • 4 Years Ago
        Sigh @ trolls with no life.
        • 4 Years Ago
        Her reliable, old 1995 Camry? With what, 150,000 miles? 200,000 miles?
        • 4 Years Ago
        This is the first problem with the turbo.... wait for more? We'll see. Turbo adds too much complication. Are there other issues with this model that they haven't caught, or will catch too late?
        • 4 Years Ago
        lol'd at the "joy"ride in Hyundai
        • 4 Years Ago
        @lineside: Simplecar? Is that you?

        Note, this isn't a *turbo* problem -- it's the turbo cooling. See, what it boils down to is that you're calling a hose out for being too complicated.
      • 4 Years Ago
      The number of quality issues this thing has had for being brand new is incredible. I can't believe so many people like this monstrosity...
        • 4 Years Ago
        Can't believe that you're crying over this when the 'number' of recalls of this model is insignificant compared to other comparable models.
        • 4 Years Ago
        Ya know, the Camaro had a battery wiring harness recall right before it hit showrooms too. This sort of thing happens pretty often.

        Hyundais may be no mid 90's Japanese car, but it seems like they stand behind their products. I have yet to hear of any real deal breaker type issues with recent Hyundais.. just little stuff.
        • 4 Years Ago
        Every new model has teething problems. Quit makin' hay outta nothing.
      • 4 Years Ago
      Regardless of the criticism in the posts above, it's amazing though that they caught wind of the issue after the 30th vehicle. Thirtieth vehicle, people.

      Hyundai didn't wait for an accident to happen (i.e.- Ford Explorer and Firestone tires; Toyota and sudden acceleration issue). Quality inspection teams probably noticed it right away.

      The new Sonata is a good car and the reviews prove it. Compared to other mid-size sedans, you are getting a good value with your money.
      • 4 Years Ago
      Good response.

      But this is the sort of thing... (Some previous Subarus have an issue with oil sludge clogging a filtered banjo bolt on the high-pressure oil supply line to the turbocharger.)

      ...along with a mechanic not re-installing my Subaru Turbo's intercooler-to-throttle-body hose correctly when re-installing the intercooler, which let it temporarily take in un-filtered, and un-metered air... are what make me a little more wary of the complexity of turbo systems, and how easily small issues can create big problems.

      My NA H6 subaru is simpler, both to work on, and trouble-shoot, and ancillary issues tend to be less likely to create large problems.

      I love turbos for their enjoyable power characteristics. But considering how many little things can go wrong, and cause big expensive, down-time-creating problems... I think I am more and more favoring a simpler NA engine with a couple more cylinders on a car that I expect to rely on, day in and day out. A weekend fun car, I would certainly entertain a turbo, because if something does happen, I am not in a pinch to get to work to earn the money to fix the problem. (not that NA engines never break, but they are less susceptible due to being less complex.)
      • 4 Years Ago
      Still waiting on my Sonata SE 2.0T to arrive at the dealership; already put down a deposit. I was actually allowed to test drive one last Monday which is what sealed my decision to purchase one -- just didn't want the silver one I drove.
        • 4 Years Ago
        What color did you end up with?

        I would either want white or red.
        • 4 Years Ago
        How was the performance with the test drive?
        • 4 Years Ago
        Acceleration was pretty badass; especially passing power on the highway. Ride was quiet and compliant, but its no sports sedan for sure. My Mazda 3s would eat for breakfast in the twisties, but I'm looking for a more comfortable family vehicle now.

        But the price was right, the fuel economy (given the power) is incredible, and I love the looks inside and out. You can't go wrong with that.
        • 4 Years Ago
        LOL, I was actually going for the "other" Jack Napier from the 1989 Batman :)
        • 4 Years Ago
        Venetian Red with GPS/Moonroof package.
        • 4 Years Ago
        Enjoy it Jack; BTW, I've seen some of your movies, they're pretty wild :-)
      • 4 Years Ago
      Asian cars started to suck?
      • 4 Years Ago
      Well, at least they detected the problem, and started fixing it soon, the same doesn't happen to many makers unfortunately...

      But like they said "the customer comes first"
        • 4 Years Ago
        yeah,
        they find the issue and within days they have a new hose designed and ready to replace the under-designed ones
        I wonder what type of testing was done on the new hose to prove it's a proper solution!!

        just wait, this is only issue number 1 within days of starting sales. give it at least 1 year for short term reliability then at least 5 years before you buy one. it's not going to work out right for them if they have to recall this same hose again

        and if they had the hose in the works, why bother to even release the car? they could have delayed sales by another week to make sure it was right.
      • 4 Years Ago
      2nd recall of this vehicle already!

      This thing is such an overrated turd...
        • 4 Years Ago
        Hmmm... Door Latches and Turbo hose? Yeah... I think you have recallitis. These two recalls are nothing compared to the ones being announced by other automakers.
        • 4 Years Ago
        @NightFlight

        Notthatmatt is right, Broadway Automotive in Green Bay. I've taken recalled vehicles in for both a Chrysler and a Nissan and got loaners while the car was being fixed but I was in no way expecting to receive all that I did.
        • 4 Years Ago
        @spin_cycle: you also missed the interesting problem of a seized block. It's engine oil.

        Yeah, *that* engine oil. Basically, this has the same effect as a 10" hole in your sump.
        • 4 Years Ago
        My girlfriend's parents both their Chrysler T&C and their Mustang GTCS from Broadway. I really was hoping to give them my business when I bought my car, but alas all we have is Dou*he Ford Kia and Russ Darrow, so Russ Darrow it was.

        Now if Broadway would just add a Kia dealership (highly unlikely) to their Hyundai/Ford setup, I could take my car there instead of driving down to Appleton for warranty work! (to be fair, I work in Appleton, but Darrow closes like an hour before I get out of work)

        Can't wait to be in a position to give them my business again, they're probably the best dealership experience I've had in NE Wisconsin.
        • 4 Years Ago
        @ High

        Are you serious?!?!

        That is NUTS!!!! Talk about great customer service! What dealership was this at???
        • 4 Years Ago
        @High

        Awesome! You took her to Broadway, I imagine (Seroogy's being in GB, and like eight minutes from their Military Ave location and all).

        Did Broadway give you the Seroogy's? I used to get my Bonneville serviced at their Ashland location until I bought the Forte. Love their service, and their prices! But I was never given free chocolates =(
      • 4 Years Ago
      How about they fix the nose issue? It looks like someone farted and it's making a disapproving face.
        • 4 Years Ago
        hahahahaha, I see it.
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