• Apr 29, 2010
2010 Lexus GX 460 - Click above for high-res image gallery

Sixteen days after the Lexus GX 460 landed on Consumer Reports "Do Not Buy" list and Toyota issued a stop-sale on the luxury 'ute, Lexus has developed a fix for the stability control issue discovered by CR and has begun rolling out the fix.

In a statement issued by Mark Templin, the Lexus Group Vice President and General Manager says that the automaker's engineers were able to recognize and develop a remedy for the stability control system which CR deemed unsafe during its "Throttle Lift Off" test.

In addition to resuming sales, dealers began contacting customers yesterday to start issuing the software update and Lexus owners can expect their GXs to be reprogrammed within a week. For owners who still don't wish to drive their affected SUV, Lexus will continue to offer a courtesy vehicle free of charge. Full details in the press release after the jump.


Show full PR text
Update for GX 460 Recall Now Available at Lexus Dealers

A statement from Mark Templin
Lexus Group Vice President and General Manager
April 29, 2010

"I'm happy to announce that an update for the 2010 GX 460 vehicle stability control system is now available at Lexus dealers nationwide. Our dealers began contacting customers yesterday offering to make arrangements to perform the update, and we expect them to get in touch with most GX owners within one week. With the revision now in place, we are also resuming sales of the 2010 GX 460. We are confident that the update will make the performance of the GX even better for our customers.

"Since it was launched more than 20 years ago, Lexus has built its reputation on customer respect and concern for safety. When Consumer Reports announced on April 13 that the 2010 GX 460 did not pass their "Throttle Lift-Off" test, we immediately stopped selling the vehicle and commenced a vigorous investigation. Thanks to the quick response and hard work by our engineers, we were able to identify and correct the issue in just about two weeks. This is our assurance to Lexus customers that their safety and satisfaction are our top priorities.

"As previously announced, we will continue to provide a courtesy vehicle to anyone who has purchased a 2010 GX 460 and has concerns about driving it until the recall work has been completed.

"Customers who have any questions or concerns should contact their local Lexus dealer or Lexus Customer Satisfaction at 1-800-25LEXUS or 1-800-255-3987."


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  • 43 Comments
      • 4 Years Ago
      I just to a mental image of the 'software update': A Toyota tech jamming a paperclip into the fuse box. Call it the 'MacGyver Fix'.
      • 4 Years Ago
      Did they fire the person who wrote the original software?
      Sheila
      • 4 Years Ago
      I had a Lexus 350. Accelerater got stuck coming in to my garage. $1400 damage to my car and $10000 to my house. Lexus couldnt find anything wrong. Why am I not surprised!!!!!!
      • 4 Years Ago
      Why don't they just paint a red meatball on the drivers door and make it the worlds most expensive suicide machine? Go Chevrolet!
      Hank
      • 4 Years Ago
      Why was Lexus not aware of that kind of problem until Consumer's Report noticed it? Don't they test their vehicles?
      jeff
      • 4 Years Ago
      You'll laugh, but I had a Suzuki Grand Vitara, used, great price. I think it is kind of quirky looking. Haul stuff so I bought something bigger much better looking and do like it. All the bells and whistles. However looking back that simple Suzuki was built like a tank never quit you could feel the under carriage was superior. Took corners great turned on a dime. The whole thing was very solid.........Moral of story simple really is better. A little japanese Jeep/tank.
      • 4 Years Ago
      I don't know about you guys, but everytime I look at this SUV I'm reminded of an Asian Carp
      • 4 Years Ago
      Hey SimpleCar...buy a bicycle!
      • 4 Years Ago
      My 1970 Fod Torino GT with 400 hp never needs an update! Only fuel and a hard press of the pedal! TOILETOTA SUCKS!
      • 4 Years Ago
      Wow, which social worker approved the purchase of your computer?
      Don
      • 4 Years Ago
      For those of you that own a Toyota,go out and open up where the oil goes in and see if it is clean or has a sludgy build up. Some of you will see a gritty build up of sludge. Most engines that other manufactures build don't do that. If it were me I would go back to the Toyota dealer that sold it to me and ask why. If you have changed oil at the 3000 mile interval it stands to reason that it should not have happened based on other manufactures engines.For more information on this ,do a search with keywords Toyota and sludge .Several articles will come up.
      • 4 Years Ago
      I would not want the upgrade. I would just take it to drift contest and keep bringing home the gold.

      ..
        • 4 Years Ago
        The good news is, you don't have to. Just don't take it in.

        The bad news is you'll probably miss out on all the other things they fix that just hasn't become public yet.
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