• Apr 19th 2010 at 1:58PM
  • 24
The moment Lexus GX owners have been waiting for since Consumer Reports first blacklisted the SUV last week has finally arrived – Toyota has recalled the vehicle. According to The Detroit News, the Japanese manufacturer will announce the move later this afternoon, and the recall is expected to cover around 5,000 vehicles currently on the road. As expected, Lexus dealers will install new traction control software to correct potentially dangerous handling characteristics.

Last week, Consumer Reports branded the Lexus GX with its infamous "Do Not Buy" rating after the vehicle failed a standard test. During hard downhill braking, the traction control would allow the vehicle's rear-end to step out much farther than normal. On a public road, CR says, that could lead to a rollover.

The GX recall joins a flurry of others that have cropped up over the past few months. From stuck accelerators to rusting frames and corroding spare tire carrier cables, Toyota has had to deal with one problem after another. At least this time the company acted swiftly enough to comply with department of transportation regulations. The carmaker recently agreed to pay a $16.4 million fine for failing to recall 2.3 million vehicles in a timely enough fashion.

Official Toyota press release added after the jump. 9,400 Lexus GX 460 units recalled.

[Source: The Detroit News]

Show full PR text
Toyota Announces Voluntary Recall on 2010 Model-Year Lexus GX 460 to Update Vehicle Stability Control Software

TORRANCE, Calif., April 19, 2010 – Toyota Motor Sales (TMS), U.S.A., Inc., today announced it will conduct a voluntary safety recall on approximately 9,400 2010 Model Year Lexus GX 460 sport utility vehicles to update software in the vehicle's Vehicle Stability Control (VSC) system. No other Toyota, Lexus, or Scion vehicles are involved in this recall.

The VSC system helps control a loss of traction in turns as a result of front or rear wheel slippage during cornering.

"Toyota's objective is to provide a high level of safety and quality, while meeting or surpassing governmental regulations. Our engineers have conducted tests to confirm the VSC performance issue raised by Consumer Reports, and we are confident this VSC software update addresses the concern," said Steve St. Angelo, Toyota chief quality officer for North America.

All Lexus dealers will have the VSC software update by the end of April. Once the software update is available at dealerships, vehicle owners are encouraged to bring their 2010 GX 460 to a dealer at their earliest convenience for the update at no cost. The update should take approximately one hour depending on the dealers' work schedule.

"From the moment we heard about this issue, Lexus and our dealers acted quickly to resolve the situation. Our dealers will now personally reach out to customers to set up appointments to make this modification. Lexus has always been about providing exemplary customer satisfaction and this will be another opportunity to demonstrate that," said Mark Templin, Lexus group vice president and general manager.

Starting in early May, Lexus will begin mailing letters to GX 460 owners included in this recall. Lexus will provide a courtesy vehicle to anyone who has purchased a 2010 GX 460 and has concerns about driving it until the recall work has been completed.

Detailed information about this recall is available through Lexus Customer Satisfaction at 1-800-25 LEXUS or 1-800-255-3987 or at www.lexus.com/recall.

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    • 1 Second Ago
      • 5 Years Ago
      Too bad they didn't recall it to fix the styling. I think a roll over would actually make it look better.
      • 5 Years Ago
      So... they are recalling all 4 that were sold?
        • 5 Years Ago
        Four ? Who bought the other two ?
        • 5 Years Ago
        I think maybe you've been seeing the 1st gen GX around, it has been on sale since 2003.
        • 5 Years Ago
        They must all be here in CO then. I saw at least 4 of them over the weekend.

        I'll be honest though, I never noticed them much before, but now after hearing about this, I am seeing them here and there.
      • 5 Years Ago
      Funny I have had similar issues with 2 CHEVROLET TRUCKS I OWN AND THEY TELL ME THATS ALL NORMAL WEAR. GREAT. I guess since I lost just 1 of 2 spare tires I am OK.
      • 5 Years Ago
      So, let's cue another barrage of lame excuses from the Toyapologists for this safety-impaired luxobarge.

      Toyota / Lexus: relentless pursuit of American money at the cost of safety.
        • 5 Years Ago
        No one is apologizing. You just ranted.

        This recall covers all of 10,000 vehicles. Probably worldwide. Big whoop.

        And they so richly deserve? So do you also agree GM, Chrysler, Ford, VW, Hyundai, not to mention all the non-auto manufacturers, that produced some version of crapitude also richly deserve being incessantly ranted on?
        • 5 Years Ago
        atte : i-rate - What an absloute load of shear rot. Infact, the vast majority of your comments are nothing short of being a load of pure, utter crap.

        While i wholeheatedly agree with the recall to fix the potential problem on the GX460, i also strongly believe that Toyota engineers the most capable, reliable, dependable and durable 4WD's that can be found anywhere in the world today and the platform that the Prado, 4Runner and GX460 is based upon is undeniably towards the forefront of any off-road design.

        Here in Australia which just happens to exhibit amoung the hottest, dustiest, most remote and challenging environments in the world - Toyota 4WD's sold in our climate (Prado, Landcruiser including the Troopy and the Hilux) are by far the most respected of all and sell to our ever-hard working Farmers, Tradies (tradesman), Miners, Heavy Industries and 4WD enthusiasts in far greater numbers then any other car maker. And in saying that ... Australians are still waiting for GM/Holden and Ford to this supply this sunburn't nation of ours a decent 4WD !!

        As for Toyota safety - truth be told fella, the safety of the vast majority of Toyota vehicles have undeniably been amoung the best on the market wether it be in North America, Europe, Asia, Africa or even here in Oz.

        However ... and unfortunately, Toyota has made some recent mis-judgements of which they need to be held accountable for (and they are) but make no mistake that once the current fiasco has been handled i can absloutely assure you that every Toyota product will remain amoung the safest motor vehicles on the market and any comment trying to state otherwise is nothing but a load of crap ... PERIOD !!

        * General Motors - the relentless pursuit of not only America's money but everybody elses at the expenses of engineering and corporate incompetence.
        • 5 Years Ago
        Caddy: just because CR usually reserves negative (rightly) judgment for GMs doesn't make them biased. GMs are usually just that bad.
        • 5 Years Ago
        lol, same version, right, last i checked toyota has been busily implementing features the brands you've cited have had for a decade.

        Is there a potential for said brands to goof up with something toyota has covered? sure. Great potential? no. No one else produces cars so efficiently, no one else tried to cut costs 30% while already being the best.

        Hopefully Toyoda will restore the brand's focus and in turn credibility.

        but yeah, it's fun when people go crazy for tiny recalls, just like the dog pile on vw for the 5,000 unit recall.
        • 5 Years Ago
        If Toyota had'nt been caught hiding and lying about all the other problems in the last few months, without question they would do everything in their power to wiggle and buy their way out of this one including a nice gratuity to CR.
        • 5 Years Ago
        as opposed to the nonsensical haters? you speak loudly enough.
        • 5 Years Ago

        It is not about hate. Show me a pro-Toyota poster that is dedicated to informing the public of the truth about Toyota's safety and reliability issues. I won't hold my breath.

        Only after years of receiving a wholesale pass from various government and private entities does Toyota now get the scrutiny they so richly deserve. How is it hate to call out an obviously irresponsible and criminal behavior of a corporation that has an established MO of cover up and deception? If anything, this should be considered a vital public service to the American driving and riding public.
      • 5 Years Ago
      i see a lot of these road hogs these days. the sweet taste of schadenfreude is wonderful.
      • 5 Years Ago
      Hang on a second...

      Rear end step out a bit too much when going downhill, did they got the guys who worked on the FT-86 to work on the GX? Because on the 86 it's actually quite desirable...
      • 5 Years Ago
      Toyota was wise to do this quickly. The short consumer attention span will make actions like this foment positive attitudes towards Toyota, no matter the quagmire (giggity-giggity) that came just before it.

      And though it will never come, I wish for the day that trucks and SUVs were only a couple models in a few brands. The SUVs are not sporty anymore - they never could corner and few can go offroad well. Wagons can haul the brood just as good (or better), get better mpg, and can even provide decent handling performance.

      • 5 Years Ago
      They might want to try luring him to Chicago instead, since that's where Boeing's corporate offices are now.
      • 5 Years Ago
      Any of you guys who haven't seen one of these on the road yet should move to a place where the houses aren't on wheels and heated by propane...

      But seriously I wish someone would campaign one of these in Formula D.
      • 5 Years Ago
      The name Lexus was once synonymous with quality. That Toyota didn't catch defective products coming off the line--so that defects could be caught at the factory instead of by the external customers--is incredible, especially for a luxury vehicle with an MSRP over $50,000.

      If these defects were an isolated incident, we could understand. But just last week, 600,000 Siennas were recalled. And the week before,.....

      Something is clearly rotten in the state of Toyota. The days of continuous improvement are morphing into the days of continuous recalls.

      Tim Mojonnier

        • 5 Years Ago
        Lexus remains to be synonymous with quality not to mention is arguably second to none.

        Correct me if i am wrong (don't bother, i am not) but JD Powers ranked Lexus No.1 for Quality / Customer Satisfaction in the North American market for 12 consecative years which was supported with 8 consecative No.1's (also by JD Powers) in the annual UK Quality / Customer Satisfaction Analysis and quite frankly - remarkable achievements like that simply do not happen by mistake.

        Even as we speak, Lexus comfortably ranks towards the very top in each and every Quality Survey published wether it be in North America, Europe, Asia or even here in Australia.

        As for recent mis-judgements and recalls ... it is very disappointing for such a great car company however you can be absolutely 110% assured Toyota and Lexus will rebound from their current fiasco with heightened determination to engineer high quality, safe, reliable, dependable and durable motor vehicles while i reserve nodoubt Lexus will continue to manufactuer the highest quality luxury cars that can be purchased anywhere in the world today as they have done for the past 20 years.
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