• 69

2010 Toyota Sienna – click above for high-res image gallery
It appears Toyota just can't shake the recall bug. Since last fall, Toyota has issued massive recalls for floor mats, stuck pedals, Prius brakes, Tundra frame rust and now the Japanese automaker's minivan is getting in on the act. Toyota has announced that it will voluntarily recall 600,000 of its 1998-2010 Sienna minivans for corrosion on the spare tire cable. A Toyota press release on the subject tells us that the cable may rust to the point where "the spare tire could become separated from the vehicle, a road hazard for following vehicles that increases the likelihood of a crash."

The primary cause of the corrosion stems from road salt used to combat ice. The recall covers vehicles in the northern states listed in the post-jump press release, though Toyota says it will inspect the spare tire cable on vehicles from states not affected by the recall as well.

At this point, Toyota admits it is still working on a solution to the rusted cable problem. If your Sienna is affected by the recall, you will receive a notice from the automaker to head to a dealer for inspection. Once Toyota comes up with a proper fix, customers will receive a second notice advising Sienna owners of the remedy. We're thinking two trips to the dealer is less than ideal, but then again we're sure most customers aren't interested in having their spare tire fall out during rush hour traffic. Hit the jump to read over the Toyota press release. Thanks to everyone for the tips!



[Source: Toyota]
Show full PR text
TORRANCE, Calif., April 16, 2010 – Toyota Motor Sales (TMS), U.S.A., Inc., today announced that it will launch a voluntary Safety Recall involving approximately 600,000 first- and second-generation Sienna 2WD minivans sold in the United States to address potential corrosion in the spare tire carrier cable.

This condition may appear on certain 1998 through 2010 model year Siennas that have been operated in cold climate areas with high road salt use. Continued prolonged exposure to road salts may cause excessive corrosion of the carrier cable in some of these vehicles. In the worst case, the carrier cable may fail and the spare tire could become separated from the vehicle, a road hazard for following vehicles that increases the likelihood of a crash.

Toyota is currently working to develop a remedy for this condition. Until this remedy is developed, customers will receive an interim notice instructing them to bring their vehicle to a dealership for a preliminary inspection.

Once the remedy has been developed, customers will receive a secondary notice advising the customer of the remedy availability.

Steve St. Angelo, Toyota Chief Quality Officer for North America, said: "Toyota is listening to its customers attentively, and we want to make sure their voices are heard. As part of that commitment, we are providing free inspections of the spare tire carrier cable even in states that are not included in this recall. We are also working diligently to develop a remedy as soon as possible."

In addition to the District of Columbia, vehicles originally sold or currently registered in the following cold climate states with high road salt usage are covered by this recall: Connecticut, Delaware, Illinois, Indiana, Kentucky, Massachusetts, Maryland, Maine, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Virginia, Vermont, Wisconsin and West Virginia.

Owners of vehicles in other states will receive a separate Special Service Campaign notification that includes details on how to obtain an inspection if they desire. Toyota will perform the same inspection and repair for those vehicles at no charge. The inspection will take approximately 30 minutes depending on the dealer's work schedule.

Detailed information and answers to questions are available to customers at www.toyota.com/recall and at the Toyota Customer Experience Center at 1-800-331-4331.


I'm reporting this comment as:

Reported comments and users are reviewed by Autoblog staff 24 hours a day, seven days a week to determine whether they violate Community Guideline. Accounts are penalized for Community Guidelines violations and serious or repeated violations can lead to account termination.


    • 1 Second Ago
  • 69 Comments
      MaureenST
      • 3 Months Ago

      We have one of the Siennas affected by this problem with the spare tire cable and still have not heard a word of it being resolved. I am physically handicapped and the back compartment of our Sienna is used to transport my electric mobility cart. there isn't room for the tire so it sits right on the floor in front of the passenger seat behind the driver. This has made it impossible for us to transport more than three people at any time. I am very annoyed that a company with so many people to work on such a problem seem to be ignoring it. This is our second Sienna and we bought both of them brand new but this may be the last one and we may move over to Honda. I'd like to know how the spare tire is now being carried by the new Siennas?

      Don
      • 5 Years Ago
      I will bet that if you own a Sienna your engine is very sludgy ---just look where you pour in the oil !!!
      • 5 Years Ago
      So, can the Toyota fanboys and fan girls please tell me why Toyota makes a quality vehicle? As I've said in the past, Toyota can take a finless brown out of the toilet, put a Toyota badge on it, and people would buy it.

      As for all you Consumer Reports junkies, remember, Consumer Reports ONLY surveys Consumer Union members about car reliability data - that is flawed because CU subscribers have been drinking the Toyota Kool-Aid for far too long. .

      Rating stoves and microwaves..... not as much.

      How many rusty Tundras and T100's have y'all seen out there - pretty much the same number as rusty Chevy and Ford trucks.

      Please don't tell me that Toyota is better engineered or built than other brands, domestic or imported. The recent recalls prove that!
        • 5 Years Ago
        Millions of people have good experiences with Toyota's, despite the recent recalls.
      Steve
      • 5 Years Ago
      Frankly I'm sick of this crap. Boo hoo Detroit. Between unions that overpaid people for unskilled work and management that pushed crap on us year after year and refused to listen to the market instead of Madison Avenue, we went into the crapper. Ford Pinto, Chevy Vega, Ford Granada, Chrysler "LeBaron", Chevy Cavalier (and the Olds, Pontiac and Cadillac versions of that hunk of crap), Mercury ANYTHING, and junk throughout the 1980s that made me think our assembly lines were in Soviet Russia that's how bad the fit and finish was. US carmakers resisted EVERY major safety appliance: seat belts, impact absorbing steering columns and bumpers, air bags, you name it. They just said it would cost the consumer more....more than what? A deal son or daughter? A paraplegic spouse? Anti-lock brakes, you name it. Yeah, Toyota got ahead of itself and maybe even deserves the hit now, but after years of reliable cars because the US couldn't put anything on the road that anybody wanted to pay for, we got what we deserve. My fear now is that "Detroit" will think it can go back to making defective crap only because of the Toyota-gate.
      • 5 Years Ago
      The spare fell off the last three ford pickups I owned while underway from rusted hanger. I never got a recall. It don't pay to be a foreigner in first place.
      • 5 Years Ago
      What ever - JUST KEEP MY AMERICAN FLAG OFF YOUR FOREIGN CARS. PUT THE JAP FLAG OR WHAT EVER COUNTRY FLAG THE COMPANY BELONGS TO


      wE HAVE BRAVE TROOPS OVER THERE FIGHTING FOR THIS COUNTRY AND YOUR TRAITOROUS DING DONGS ARE BACKING THE LIKES OF JAPAN THAT HAS SHOWN IT'S CONCERN TO US - REMEMBER PEARL HARBOR? PERHAPS BEN LADEN SHOULD START A CAR BRAND SO YOU CAN HAVE MORE CHOICES OF WHO TO SEND THE PROFIT OF YOUR SALES TO AND HELP FUND "BOMB AMERICA" MENTALITY.................


      WHAT AMAZES ME IS THE TRAITOR CARS WITH STICKERS STATING THEY SUPPORT OUT TROOPS - YEA IF THAT'S SO WHY DO YOU SHOW YOUR DEVOTION TO ANOTHER COUNTRY OVER YOURS EVERY TIME YOU TURN YOUR KEY --------------------------- GO GET YOUR FOREIGN FLAG -- YOU DO NOT DESERVE THE ONE OUR TROOPS ARE DIEING TO PROTECT.
      • 5 Years Ago
      We owned a 2004 Sienna and ended up spending on average about $500 per month on repairs on top of the car payment at only 3 years old. It was rediculous! We're not talking "normal" wear and tear items. My driver's side window actually fell off the assembly into the door and busted and ran $800 to repair. The power sliding door got stuck open and the cable had to be cut to get it closed and we were quoted at least $1200 for parts alone so we never got it fixed. Then my power steering system went completely out and it was going to cost $3000+ for repairs and we said forget it and traded it in for a Town and Country that I've had for 2 years now without a single problem. And yes, we kept up with the maintenance. I keep reading about these recalls as all of those items were known issues and owners were demanding recalls and Toyota refused. I was a loyal Toyota owner before all of that, I don't think I could ever buy another minivan from them after what we went through.
      • 5 Years Ago
      ok, so if you get the letter, you have to make TWO visits to Toyota?? One for an inspection, and one for the fix, which doesn't exist yet? So Toyota thinks it's a good idea to have people bring their vehicle in (adjusting schedules as needed), and either wait around or leave the vehicle there, so that a technician can grab a flashlight, take a peek, and say, 'yup, there's rust there!'

      How about this: if you get the letter, take the stupid tire off and save yourself a trip. If they figure out how on earth to fix a cable, THEN you can bring your van in and get it fixed.
      • 5 Years Ago
      Rust is always a problem in the snow belt due to the massive amounts of salt used to melt winter precip. Anything around 10 yrs old is going to have it in spades unless the owner obsessively washed it in the winter, and/or sprayed the undercarriage and wheel wells.

      To be recalled it must have been excessive (like their truck frames), but until the salt use or metal tech changes, Rust Belt cars will disintegrate.

      My parents had a 70s Impala that lasted almost 20 years (300k+ miles), and it had to be put down when the rusted frame broke.
      • 5 Years Ago
      shane,

      what you say is true for the most part.

      but i disagree what you say about perceptions. they are very important. just look at us makers. it's true for years their quality was bad. today, that is no longer true. again perceptions. many still talk about us makers bad quality from 30 years ago.

      i have said for a long time; today, there is little difference in most car makers quality. if one looks at the rating companies, one would see that there are differences; but the quality gap has narrowed significantly.
      • 5 Years Ago
      another one bites the dust
        • 5 Years Ago
        @ dodge
        • 5 Years Ago
        We've had a 2003 Dodge Durango, bought it brand new...and we've had no problems with it. We've taken it in for zero recalls - so I guess it's a better vehicle right? I know of others that also bought 03 Drurangos, and have been quite happy with it. We've taken our Durango on less camping trips than you, but I would consider buying another Durango (if the new model based off the new Grand Cherokee becomes a reality) in a heartbeat.

        What I said about my Durango is true. Could you imagine if someone else owned a Durango and it had 3 recalls? What would they be saying? "It's POS! I will never buy another one!" But if it's a Toyota, well that's just dandy. Amazing what you think if your perspective is different.
        • 5 Years Ago
        We've had a 2004 Sienna, bought it brand new...and we've had no problems with it. We've taken it in for 3 recalls, one which I would consider major -- (replacing the fuel tank) , and one where the floor mat clip was checked to ensure the mat didn't shift and depress the accelerator pedal (sound familiar?). I know of many other families that also bought 04 Siennas, and have been quite happy with it. We've taken our Sienna on a quite a few camping trips, and I would consider buying another Sienna in a heartbeat.

        Although it isn't listed on recalls.gov, I recall taking in our Sienna due to possible premature rusting around the door sills in northern states that salt roads...the dealer installed a plastic wrap over the painted door sills.
      • 5 Years Ago
      why is it that some people are blaming the media, the government, the unions; for reporting about toyota's problems now?

      for several years, the media was reporting on toyota's great quality. few questioned the reports in the past. was the media right or wrong in the past? are they right or wrong now?

      it is a fact toyota is having some big problems. recalling over 8 million vehicles in a few months is very significant.
    • Load More Comments