• Apr 16, 2010
2009 Toyota Venza – Click above for high-res image gallery

Toyota just can't seem to get out from under its recall woes. According to an article in the Los Angeles Times, the feds are once again taking a close look at the Japanese manufacturer, this time for failing to recall the Venza here in the U.S. promptly enough. The company first recalled the crossover in Canada back in December, but postponed the move here in the States because the problematic all-weather floor mats weren't available down south.

Thing is, Toyota recalled the Venza in the U.S. on January 27, anyway. That delay is enough to raise some eyebrows in Washington, especially since manufacturers are required to notify the National Highway Traffic Safety Administration of a potential defect within five business days of discovering the glitch.

Toyota told the Los Angeles Times that the floor mat used in the U.S. is different from the one implemented in Canada, and that once the company realized that the Venza accelerator pedal could become trapped even with the American mat, it issued the recall. Whether that will be enough to satisfy the federal regulators looking into the delay remains to be seen.



[Source: Los Angeles Times]


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  • 26 Comments
      • 4 Years Ago
      The Toyota Production System (TPS) used to be the quality gold standard that other companies benchmarked. Part of the TPS involves the use of the andon, which refers to a light signal that workers pull when they need help. The workers, therefore, were empowered to shutdown the assembly line when they encountered defects.

      That Toyota management knew about defective Venzas in the US, but did nothing to halt their delivery to customers violates what is essential about the TPS. During the past several years, Toyota hasn't been eating their own dog food. As a result, quality as declined significantly.

      Tim Mojonnier

      http://www.philosophiesofbusiness.com/blog/

      • 4 Years Ago
      At least the Venza looks better than the Crosstour.
      • 4 Years Ago
      Gee... another Toyota recall cover up. I'm shocked and dismayed!!!

      ***that concludes our lesson in sarcasm. please resume your daily activities***
        • 4 Years Ago
        That's the issue that Toyota lovers forget or ignore. They tried to cover it up. Repeatedly. Over years. And blamed customers, floormats, suppliers, ECU, blah blah.

        They did NOT treat their customers right.
      • 4 Years Ago
      National Highway Traffic Safety Administration is finding out that they were not viewed so much as a regulator, but more as a conduit to use smoke and mirrors on -- obviously the National Highway Traffic Safety Administration is in big trouble for allowing the perception to get out there.

      They are sending a strong message that they are majorly upset about it -- like a wife who finds out her husband has been cheating -- and any hint of abusing the regulator is being "called out" and a strong corrective statement made.

      The message is centred on Toyota -- but almost certainly they are sending a message to the industry that they will no longer play the fool.

      • 4 Years Ago
      NHTSA needs to mandate floormat protection standards. Maybe an automatics floormat tensioning system (AFTS), which will pull floormats back if they contact any control pedals.
      • 4 Years Ago
      These recalls lead many to believe that class action lawsuits could be possible. If you would like to be a part of a class action lawsuit, please visit the practice area page of the Los Angeles Consumer Attorney website: http://losangelesconsumerattorney.com/practice-areas/class-action-lawsuits/
      • 4 Years Ago
      NHTSA woke up late and now overworking. They weren't doing anything since 2002 when there was reports of UA on Toyota Vehicles. Now they want nitpick 6 weeks delay.

      • 4 Years Ago
      More nails in the Toyota coffin. I love it! Keep them coming NHTSA.
      tjx0116
      • 4 Years Ago
      Someone needs to build these guys an Ark
      • 4 Years Ago
      Someone bought a Venza?
      • 4 Years Ago
      enough all ready. I think we get it. it's the forced changing of the gaurds. Watch out Hyundai/Kia don't grow to fast and become #1 or you'll be next.
      • 4 Years Ago
      I wonder what happens when GM recalls 6.2m vehicles from 11 years ago, where they found and fixed problems for new vehicles 7 years ago but never had an recall issued? NTHSA is already investigating that problem with 6.2 million GM trucks for brake lines corrosion: http://articles.latimes.com/2010/apr/10/business/la-fi-gm-trucks10-2010apr10.

      On the other hand, you have LA times complaining about 6 weeks difference from recall in another country? Why not apply same standards here?
        • 4 Years Ago
        NUMMI is a California tax base issue.
        • 4 Years Ago
        The LA Times is obviously on a roll with roiling Toyota. Maybe they're upset with NUMMI closing, even though that's in the Bay Area and supposedly SoCal hates NorCal.
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