• Feb 11, 2010
Dodge Caravan – Click above for high-res image gallery

Chrysler invented the minivan, and Team Pentastar is so confident that you'll like its newest people mover that the automaker is giving you 60 days to try a Dodge Grand Caravan or Chrysler Town and Country for yourself. Chrysler's new 60-day "Minivan Pledge" is open until March 31 to owners of competitive makes. Fred Diaz, President and CEO of the Ram brand and lead executive for sales, said in the company's press release that Chrysler and Dodge minivan owners love their boxy rides and he wants the rest of the world to know why.
"Roughly 67 percent of our minivan buyers are previous owners, and the Chrysler Town & Country has won the R.L. Polk Owner Loyalty award in the minivan category nine years in a row. That's a testimonial that is earned by building the best minivan year in and year out,"
Chrysler's 60 day pledge is very similar to a program offered by General Motors in late 2009. The General claims its program was a success in part because relatively few customers brought their vehicles back because they were dissatisfied. Chrysler's program is unique in that only minivans are covered by the pledge. Hit the jump to read over the Chrysler press release.



[Source: Chrysler]


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  • 35 Comments
      • 4 Years Ago
      We had a 99 Voyager and now have 05 Caravan and will come back again to Chrysler.
      Despite what some think or say this is the best all around vehicle on the road.
      Want to look cool buy a Mustang.
      We test drove many vehicles when shopping for our Caravan after having the Voyager.
      SUVs, Crossovers we were looking for change. None of the other vehicles offered the room covenience or economy of the minivan. Other types excel in certain areas but none I found do everything as whole as good as a van.
      The Sienna and Odessey both have problems with doors falling apart (Toyota) transmissions breaking (Honda).
      The Chrysler Vans are as good if not better (and some are in my opinion) than these other vans.
      People can try to be cool if they want. Those of us who are comfortable in our skin get a better vehicle with the minivan.
      • 4 Years Ago
      Could you imagine walking up to that and saying... "Yeah, that's my ride".

      ..
      • 4 Years Ago
      They better be glad we did not have this option when my wife got her 2009. It has not been a good car at all and the problems started the day we bought it.

      She has had three of them.

      Her first one (2001) only gave us one problem. The drivers side window kept getting stuck down.

      Her second one had that same problem (2004). It also started to have a major roof leak that the dealership made worse every time they touched it. All the power doors gave out on it at various points also.

      I asked her not to get a new one, but she got a 2009. Not a good car, it does not drive anywhere as nice as the older ones. The way the transmission works alone drives me nuts...hard up and down shifts that we have been told are normal and sometimes it struggles for a gear. The interior layout seems okay but the gaps and materials seem worse.

      Not impressed at all.
        • 4 Years Ago
        I gotta ask: Is your wife a masochist, or just not smart about cars?

        You'd think, after 2 bad cars, she'd switch.
        • 4 Years Ago
        Trust me, I tried.

        She hauls kids around in large amounts (soccer mom I guess) and love the vans for that.

        I have to admit they are good for rug rat hauling. I tried to get her to look at the Flex but she said it was too expensive.

        Ah, well...
      • 4 Years Ago

      The wife and I had a 1999 T&C. Wasn't a terrible car, felt and drove solid, the shocks did have to be replaced at 30K miles, other than that we liked it. Fast forward to 2008, she was in the market again for a new van. We test drove a 2008 T&C. Oh my God, what did they do to it? Inside felt cheap cheap cheap, leather seats were hard as a rock, engine noise was terrible and transmission gearing could not have been worse. Bought an Odyssey instead, basically for the same price (we never negotiated price with the Chrysler dealer, but I had a good idea of the price we would get from Edmunds). It wasn't even a close call for me. There's a damn good reason you see so many Odysseys on the road.
      • 4 Years Ago
      The 4.0 Liter V6 is a very quick engine & 6 speed auto shift is great for mpg. I like the VW Routan style on the T & C chaise for a van. A little tighter and more fun to drive. The power doors & lift gate really help kid hauling. If it makes your wife happy, it all good.
      The strip down unit is not recommended & turns people off. It needs the bigger engine .
      • 4 Years Ago
      Very nice looking van. Better than the Toyota or KIA, maybe a little behind the Honda, but there are way more color options for the Chrysler and Dodge.

      This is one of the vehicles that Chrysler does very well.
        • 4 Years Ago
        How is this better than the Sienna? I'm pretty sure if Sienna owners took Chrysler up on this return policy to trade in their Sienna (out of paranoia) that Chrysler would basically end up with a ton of returned minivans, lol.
        • 4 Years Ago
        Quote:

        ""OMG, I thought it's important to have a matching pants for your suit, or a colour that you like for your I-pod, or cellphones. Notebook or laptops, um, may be.
        But I have never thought of matching "vans". LOL.""


        I'll bet your clown suit matches your tie, LOL.

        Yeah, keep drinking that Kool Aid. If the severely constipated German and Japanese auto companies only offer white, silver, and black, then it's just preposterous for anyone to want more than that.



        • 4 Years Ago
        I know nothing of this thing, but from the photos it looks like a very handsome, sensible and practical car. Assured. confident: not pretentious.
        • 4 Years Ago
        I'll give you Kia, but definitely not better than a Sienna. Sienna competes with the Odyssey in terms of minivan supremacy.
        • 4 Years Ago
        I really think buying a van that looks like that makes it clear that you're putting function over form. So why does color matter at all? I'm not saying that ignoring looks is a bad thing at all. I appreciate good looks, but they sure aren't why I buy a car. I traveled hundreds of miles to meet a guy to buy my car, and I didn't even know what color it was until I got there.

        Even if we're talking minivan looks, Chrysler's own vans of the late 1990s were far better looking in my eyes. But then I'm not a minivan buyer, so I'm not their target audience.
      • 4 Years Ago
      I doubt the success was due to so few returns, I think it was deemed a success because so few buyers were successfully able to return their car. I read the crap they had to go through and still were denied the return. It's all hype.
        • 4 Years Ago
        Quote:

        "I doubt the success was due to so few returns, I think it was deemed a success because so few buyers were successfully able to return their car. I read the crap they had to go through and still were denied the return. It's all hype."



        That sure wasn't my experience with GM. I returned a Saturn under the 30-day return policy with absolutely no problems at all. They even forgave a dented wheel cover. No scratch and dent charges, no problems at all.
      • 4 Years Ago
      Man... I've never driven one of those, nor am I a fan of minivans, but that thing really does not look appealing.........
        • 4 Years Ago
        "Roughly 67 percent of our minivan buyers are previous owners, and the Chrysler Town & Country has won the R.L. Polk Owner Loyalty award in the minivan category nine years in a row. That's a testimonial that comes from the quickly-shrinking number of owners who've still not tried anything else on the market, "

        TRUTH!

        • 4 Years Ago
        It's not the looks that frighten me it's the mechanicals. The toaster vans are ugly enough but having to keep giving it back to the dealer to fix is even more ugly. Hopefully Fiat can get the quality issues under control because on the surface Chrysler has always made great vans with innovative features and it looks like the interiors are improving rapidly.

        I don't get the minivan hate. Minivans are extremely practical and efficient for hauling around a group of people or a bunch of cargo. Great for a second vehicle in a two car household. No CUV offers the same level of comfort and practicality that a Minivan has and sliding doors are far more useful than oversized swing out doors.
        • 4 Years Ago
        They drive very nicely. If you get into a college, try all types of women. Don't be closed minded.
        • 4 Years Ago
        You drive one of these?

        I'm about to graduate from a University next May, thank you very much... And I'm not going to try to date any ugly women...... there's no point.
      • 4 Years Ago
      I've rented these a couple of times, trust me dont buy one! The previous generation vans were a lot quiter, didn't creak all to hell, and had overall better quality. Plus, these thing eat through brakes every 15k. Terrible POS IMO, thanks Daimler....
        • 4 Years Ago
        You rented a minivan for 15k miles!? I also rented one these recently. It was the Chrysler Town & Country. It was very nice as minivans go. Ours had the 3.5 V6 and 6 speed auto. Plenty of power for passing and accelerating. Good road manners. Motor was quiet unless you floored it. Cabin was quiet enough for everyone to have a conversation. It also came with the My Gig entertainment system which included a back up camera. I had never used that feature before and for a minivan or SUV it's nice to have. The interior could be better but I'm sure they are working on that right now.
      • 4 Years Ago
      Do these return policies actually shift more volume? Would you consider a Chrysler van over a Honda, if you knew you could return it in 60 days?
        • 4 Years Ago
        @zamafir

        The 300/Charger is due for a redesign, and you're getting just that this year. Even so, these cars are not as outdated as you make them out to be. They are excellent cruisers.
        It also got a substantially upgraded interior in 2008 and a revised V8.

        I also don't like the Sebring. A heavily revised one is coming this or next year, not sure when exactly but it's been officially announced.
        Might want to give the following link a quick glance too:
        http://blogs.motortrend.com/6595321/auto-review/2010-chrysler-sebring-a-pleasant-surprise/index.html
        I do like the "new" Fusion, but it's not new, regardless what Ford saids; it's a refresh on the old model. The Altima is not a good car, it also belongs in the basement of the midsize market.

        PT Cruiser is old and outdated, it'll probably be discontinued (finally!) when they start building the 500 in the Toluca plant where the PT is built.

        Another automaker with an equally outdated lineup? Nissan for one, Toyota's models are also quite long in the tooth age wise, with Honda not that far behind. Although in Toyota and Honda's case, their products do hold up fairly well.
        • 4 Years Ago
        Aha, crickets!
        • 4 Years Ago
        yeah instead of 60 days, how about a new model pledge? Where chrysler pledges to follow regular product cycles like every other automaker? They can even look to ford and gm if they think other non domestic automakers are too far along to catch up. or even... to fiat. bah bump pshhh. but seriously, come on.
        • 4 Years Ago
        @zamafir

        You're discussing two different things here. What you originally said was regarding a regular product cycle, not whether or not an aging product lineup is competitive with the new entries from other makers.

        I don't disagree that many of Chrysler's products today are not competitive, but again, that wasn't what you said originally.
        So I will once again ask, which one of Chrysler's products (aside from the PT Cruiser) is overdue for a replacement because its **past** (not at) the model's "regular product cycle" (which is 5-6 years)?

        You want crickets? You're going to hear some now.

        I'll address your other points in a followup reply since the 2 issues you brought up are just that, 2 different and separate issues.
        • 4 Years Ago
        @ zamafir

        "Where chrysler pledges to follow regular product cycles like every other automaker?"

        And they don't? Aside from the PT Cruiser, what other model in their lineup is overdue (notice I said overdue, not just due) for a new model? What model of their is actually over 5 years old?

        It's fine if you want to criticize, but at least have some knowledge of what you're criticizing before you post.
        Think for yourself dude, not just listen to what others (many who also have no idea) say about this automaker.
        • 4 Years Ago
        @zamafir,

        The 300 will be new for 2011. 2005-10 is a six-year cycle.

        Meanwhile, the Avalon will be facelifted for 2011. 2011 will be its seventh season on the market with the same roof, doors, front fenders, rear fenders, powertrain, and chassis.
      • 4 Years Ago
      The best part about the GM deal was that you could waive the 60 day deal for an additional $500 rebate. My wife was already set on a Tahoe so I was a nice bonus for nothing.
      • 4 Years Ago
      Not bad.
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