• Sep 3, 2009
2010 Buick LaCrosse - Click above for a high-res image gallery

The high-profile 2010 Buick LaCrosse, the vehicle the automaker hopes will lure younger buyers into its showroom, is being delayed a few weeks due to manufacturing quality concerns. Mark LaNeve, GM's VP of U.S. Sales, told reporters and analysts that although 300-400 cars were shipped in August, future deliveries will be halted until Buick works out the so-called "quality issues." While there was no elaboration or specifics, LaNeve added that the issues "were not serious but were enough to delay us three or four weeks while we made sure they were fixed so that our customers didn't have any problems."

Arguably the most important vehicle launched by the brand in decades, Buick is positioning its all-new LaCrosse as a serious competitor to Volvo, Lexus, and Acura. Furthermore, the mid-size luxury sedan is bait for people in their mid-40s and 50s, decidedly younger than the brand's 68-year-old median age buyer last year. Few would consider a short quality-related delay a stain on the launch of the new model. In fact, the publicity this is generating will likely help spread Buick's LaCrosse message.




[Source: ABC News]


I'm reporting this comment as:

Reported comments and users are reviewed by Autoblog staff 24 hours a day, seven days a week to determine whether they violate Community Guideline. Accounts are penalized for Community Guidelines violations and serious or repeated violations can lead to account termination.


    • 1 Second Ago
  • 35 Comments
      • 5 Years Ago
      If by "quality" you mean Buick is still offering this only in an old man 4 door sedan land barge size, then yes, they have quality problems. Why not offer this in a shortened 2 door variant with a few feet lopped off the length. But then I'm sure something cool and streamlined looking would attract too many pesky young folk and turn off the seniors flocking to the showrooms.

      • 5 Years Ago
      The GM haters are out in force today.
      • 5 Years Ago
      Quality issues? What exactly does Government Motors do in pre-production? Just line up the cars so they can be photographed? Remember GM had issues with the new Shamaro once it went from pre-production to production status with issues that should have been discovered at pre-production but weren't. While it is good that Government Motors is holding to get the items fixed, but this does show that NOTHING has changed at Government Motors when it comes to its systems - they still have quality issues that are escaping development stages and end up embarrassing the company. Bankruptcy didn't change Government Motors except to make it a smaller company with the same boneheaded and indifferent quality control systems. It would have been NEWS if the new Buick went through to production and sales WITHOUT a glitche - Government Motors cannot benefit at all in the eyes of the public by catching the glitch because it shouldn't have gone through to this point with it!

      If a Buick costs $40K why does Cadillac exist now? Doesn't the new direction of the fake-wood laden Buick lineup render Cadillac (except for the V-Series) redundant? Afterall, with few exceptions, a Cadillac is simply occupying space where Buick is going! And with that, why buy a Cadillac. Same problem exists at Ford and Lincoln. Either Buick needs to stop pretending its a luxury car or Cadillac should start building one!
        • 5 Years Ago
        1. Luxury cars as a whole generally have a one year teething period. It's common knowledge to not buy one in the first year.
        2. Buick is "upmarket" and Cadillac is supposed to be a Tier 1 luxury brand. Think Acura versus Lexus.
        • 5 Years Ago
        Yeah Greg. Unlike Toyota where it isn't even an afterthought. They just pretend they don't have an issue until 3.5 million of their victims are forced to sue to get Toyota to pay for their faulty engines.

        http://www.consumeraffairs.com/news04/2007/01/toyota_sludge_settlement.html
        • 5 Years Ago
        Quality at GM is still an after thought... they thought about it AFTER they starting shipping cars to customers... Duh, somethings never change, same issues with the Camaro... I'd NEVER buy anything from Gov't Motors. They just continue to fall further behind the competition as the bar gets higher and higher.
      • 5 Years Ago
      Good to sort out the problems before they get sold and generate negative publicity by being recalled.
        • 5 Years Ago
        yeah its NOT a Hyundai!
        • 5 Years Ago
        I'd like to know Quantumphysics's answer to that as well, gobluetwo... Better HOW? The Buick LaCrosse is "better" than the Lexus ES350 if you consider interior and exterior DESIGN. But that's where it all ENDS.

        Not saying the LaCrosse is a bad car. It's not! I love it! It's the nicest looking Buick in a LONG, long time. Inside and out.. I DEFINITELY see this car bringing MUCH younger people to the brand. But is it "better" than the Lexus ES350 or Hyundai Genesis? No. Not really.

        Just like the way most people elect people to political positions, we listen to other people and regurgitate their opinions -- which in most cases aren't even THEIR own opinions - but the opinion's of someone else they heard - and so on, and so on, and so on...

        I've spent thirty minutes in a new LaCrosse and it's not "better" than an ES350 or Genesis. But, I find it to be an excellent vehicle and I'm proud of Buick to have finally figured out that the Chinese know how to design beautiful cars...

        Sal Collaziano
        http://www.buickforums.com
        • 5 Years Ago
        @Quantumphysics:

        Are you seriously saying a HUD and dvd player are better than 100 more HP and RWD? I'm no import fan but I love to drive my cars, you can keep your gimmicks.
        Quantumphysics
        • 5 Years Ago
        Big will

        so you are saying a V8 engine in a car that lacks a HUD, rear dvd system and navigation system at $40k. Which the buick has it at, is a better value?

        With better fuel economy?

        You are wrong


        Then go buy it right now. My cousin is picking up her lacrosse wednsday.
        Quantumphysics
        • 5 Years Ago
        I've driven the Lacrosse. Besides it having FWD and no available 2.8L Turbo yet, It costs $40,000 loaded and is a better quality value than most other cars in this segment. Its better than the ES350 and the Genesis.
        • 5 Years Ago
        $40,000 buys a Genesis with RWD, a V8.and 100 extra horsepower. And the LaCrosse is a better value?
        • 5 Years Ago
        @Kevin
        Yeah Edmunds says it's better than the ES because it's available with a 4-cylinder engine.
        They scored the two cars using this rather hilarious list of "MUST HAVE" features:
        http://www.edmunds.com/insideline/do/Drives/Comparos/articleId=156106/pageId=177124

        So the Lexus lost 10 points for not having a 4-cylinder engine...then another 10 points because it's seats were regular leather seats and not perforated leather seats.

        I'm not saying the Lacrosse isn't a nice car but that Edmunds article is the stupidest luxury car comparison I've ever read in my life. Who in their right mind goes out to buy a $36K luxury car and thinks "boy I wish this car had a 4-cylinder engine option"? How the hell can Edmunds seriously include this as a reason for why the LaCrosse is a better luxury car?!
        • 5 Years Ago
        Edmunds too says it's better than the ES... I hope it succeeds to prove that a well thought out American car can be a class leader.
      • 5 Years Ago
      "2010 Buick LaCrosse, the vehicle the automaker hopes will lure younger buyers into its showroom"

      Right. Keep believing that. The same way Honda believes the Crosseyed is a good design. You'll continue to sell to grandmas and people of Asian extraction. In other words, people with no desire to drive.

      The demographic you're aiming at is a moving target: you have to keep up to date to appeal to younger people. The demographic you'll end up *selling* this bland vehicle to is static, fuddy-duddy, and stingy.
        • 5 Years Ago
        Cars of this genre is not aimed at mindless twits, who think that they are racers. This is aimed at the segment of the market that the baby boomers shop in.

        Baby Boomers represent the bulk of the American economy. Go enjoy your Focus
        • 5 Years Ago
        I think they mean "younger" as in people in their 40s-50s and not people in their 60s-70s. Not people in their 20s-30s.
        • 5 Years Ago
        Ah, so they meant "less old". Of course, I should have realised that people younger than 40 are "mindless twits" who all drive Focuses.
        • 5 Years Ago
        Cars of this genre is not aimed at mindless twits, who think that they are racers. This is aimed at the segment of the market that the baby boomers shop in.

        Baby Boomers represent the bulk of the American economy. Go enjoy your Focus
      • 5 Years Ago
      Why lure younger buyers?
      Lure MORE buyers, regardless of age.
      Younger folks usually have less money anyways. Sell to the rich(er) folks.
      And those that can pay off their loans and not have ME bail them out.
      I have never missed a payment on anything in my life.
        • 5 Years Ago
        Your comment is a bit short-sighted. Brand loyalty is important. If you lower the average buyer age of a brand, those buyers may live to buy another car.
      • 5 Years Ago
      Another reason why they stop designing cars in Detroit and let GM Shanghai handle it.
        • 5 Years Ago
        When I read such silliness it gets my drawers in a bunch. GM is a GLOBAL company, that allows its different branches to submit their take on a given project. Any car could have features taken from all entrants. It's a GM design.

        CTS was also Chinese I suppose.
        The Nissan 350/370 is an AMERICAN design, as was the original Miata.

        Stop the idiocy.
        • 5 Years Ago
        @Aznauto(aka. Chinkauto),

        Tsk... Tsk.. Tsk... Are you on a crack? Chinese cars = Deathtrap, there's a big difference between China/Africa and the US/Japan/Korea/Western Europe in quality control, quality management, creativity and craftmanship, etc...

        Only things Chinese are good at are copying things, extremly poorly and lying... !!

        Chinese = Neglects of Asia...
      • 5 Years Ago
      I don't really get the appeal. Recently rented a Buick Allure (I know not the same car) but it was just aweful, the windows leaked, the door wouldn't close properly, it needed brakes and tires were bald and it had less than 30k on it.

      I hope for them that these and other quality issues get addressed quick if they really want to compete with Lexus which I think is unlikely, besides price.
        • 5 Years Ago
        Rental cars are not a good indicator of quality.
        • 5 Years Ago
        Wasn't the Allure the old body Lacrosse? If so, then absolutely no comparison to the new Lacrosse.

        30,000 miles...bad brakes and needs tires on a rental car? No Sh#t! I am actually scared when I rent a car that is perfect, it takes all of the excitement out of my trip.
        • 5 Years Ago
        Do you have even the slightest idea of how much abuse rental cars take? I'm surprised half of them still have functioning transmissions after six months.
      • 5 Years Ago
      The fact that you wrote that garbage tells me that you are a moron.
      • 5 Years Ago
      Another Turd from GM. It will start falling apart after 2 microseconds after warranty expiration just like all the other GM turds!
    • Load More Comments