• Jul 22, 2009
Tell Fritz – Click above to watch video

General Motors continues to enlarge its direct dialogue with the public with a new feature called "Tell Fritz." This is where you, Jon and Jane Q. Public, can send a question to The General's CEO and might possibly get it answered.

We applaud GM's commitment to dialogue, which isn't new. However, the first Q&A video didn't give us much to root for when it came to the dialogue itself. Asked why it took 20 years of declining market share and bankruptcy to revamp the way GM does business, Henderson talks about how competitive and difficult things have been for everyone and then jumps to the plan moving forward because "it's important not to dwell on" the past.

In doing so, he completely avoids answering the question, which makes us wonder why that question was chosen. The site is taking questions now, so feel free to submit your query or concern and Henderson has said he'll respond to what he can. In the future, though, we hope that whichever questions Henderson chooses to answer, he answers them completely. Follow the jump to watch the first video in the series.

[Source: General Motors]





I'm reporting this comment as:

Reported comments and users are reviewed by Autoblog staff 24 hours a day, seven days a week to determine whether they violate Community Guideline. Accounts are penalized for Community Guidelines violations and serious or repeated violations can lead to account termination.


    • 1 Second Ago
  • 32 Comments
      • 5 Years Ago
      Q: Why did GM name this campaign "Tell Fritz"?

      A: Because the similarly effective campaign "Ask Dr. Z" was already taken.
      • 5 Years Ago
      Dear Fritz,

      Let Bob run the company.

      KTHX!
      • 5 Years Ago
      Fritz:

      I am an owner of a 2008 Pontiac G8 GT (6.0 V8). I love this car! I've been waiting and hoping for years that the Holden Commodore would make it to the United States. I even emailed Mr. Hobson of Ponitac (PR) and expressed my interest in this vehicle.

      Keep this RWD V8 sedan in the United States please! Possibly as a Chevrolet small run exclusive trim? "SS" badging for a small run, but there are enthusiasts that love these vehicles.

      I've spent at least $8,000 in performance modifications to make the G8 / Holden Commodore even better.

      You've gotta keep this Zeta platform available to the U.S. consumers. I've worked in GM assembly plants, worked for GMSPO, and worked on a finished vehicles account between CSX & GM, and have had plenty of exposure on what sells, what people do not like, and what can spark a company.

      A GRRRR8 product like the G8 will help GM keep car lovers staying with GM.


      - Mike P. -


      ...
      • 5 Years Ago
      "In the future, though, we hope that whichever questions Henderson chooses to answer, he answers them completely."

      Good luck with that one guys. This is politics in the auto arena. You are not going to get a single straight answer.
      • 5 Years Ago
      Stop using focus groups that dictate what people want...
        • 5 Years Ago
        Focus groups can screw up determining what people want. They can never dictate what they want.

        So all those SUVs they sold. People wanted them.
      • 5 Years Ago
      Hello fritz,

      I'm not sure why I'm bothering to write this as I'm sure you won't bother to read it or any other remarks left here or anywhere else for that matter but what the heck.
      I have been a die hard loyal GM man my whole life and in so have made my wife and my children and the rest of my family loyal GM people too. But with your recent turning of your back on us your loyal GM owners by axing Pontiac and the last real car offered by GM, the Pontiac G8 GT, I am no longer going to be able to recomend any GM products to my family or friends as its clear you have zero regard for us, the consumer of your goods. My G8 will be the very last GM product I or my family will ever purchase and I'm seeing to it even my mother gets her very first Ford in her 50+ years of driving and owning cars.

      Congratulations on ruining the company and failing to serve us by providing vehicles we want to own rather then are forced to buy.
      • 5 Years Ago
      G8 should definitely stay in a Chevy form. (but please give it an agressive sporty look, not they mini van- mom car look like the Malibu and Impala).

      There is a reason that people are paying 10K over sticker and waiting on lists to buy Camaro's. And there is a reason that Aveo's and Pontiac G3/ G5s sit on lots collecting dust.
      G8s are flying off the lots. Camaro's can't get on the lots fast enough, but yet the G8 doesn't live on with a different badge?
      What gives?
      • 5 Years Ago
      The biggest mistake the "New GM"/Fritz could have done was get rid of the G8 sedan. The Zeta/Holden platform is what got my attention in the first place! The G8 is what car enthusiasts have been begging for. Not everyone wants to buy a sports car with only 2 seats. Some people have families that they like to ride around with. V8, Rear Wheel Drive and big enough for a family of 4 - that's my kind of sports car. I drool every time I pass a Pontiac (RIP) dealership and see a line of G8s waiting to be driven home.

      My suggestion to you, Mr. Henderson, is to bring the Zeta platform to Chevrolet. Give it the Lumina/Caprice/Impala/Nova/etc. nameplate. You could call it the Chevy Turd and I'd still buy one if it was available as it is currently. If the G8/Zeta platform is not kept by GM, then my money, as well as countless others I'm sure, will not be there either.

      • 5 Years Ago
      GM and Ford are trying to get the YouTube generation with their videos... it isn't going to work until people of that age produce the videos. Have you seen Ford's latest blind-people-driving video? Boo!
      http://www.cargurus.com/blog/2009/07/22/the-blind-leading-the-blind/
        • 5 Years Ago
        How about reading comments under said video?
      • 5 Years Ago
      Dear Fritz,
      Build more super cool transformer branded cars and trucks. When the 13 year olds ar'nt jerking off their lusting after Government Motors Transformer cars.
      Love,
      Ben Dover ( #1 GM fanboi)
      • 5 Years Ago
      Tell Fritz? Why? He's not going to listen.
        • 5 Years Ago
        yeah, marketing is great, dialog is great. do one or the other. GM's predicament proves their consumers aren't dolts. This won't fool anyone. We've handed you billions, try moving out of that old used car salesman sleaze and at least answer a few questions. the time of offering the bare minimum and failing is beyond you GM, step up, make us Americans proud. enough of this bs.
      • 5 Years Ago
      Is the diesel still 50% above gas price?
    • Load More Comments