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If you poll owners (and reviewers) of the Smart ForTwo you'll find one consistent gripe: the transmission. The automated manual gearbox herks, jerks and is about as dynamically pleasing as petting your dog with a broom.
Apparently, Smart is listening, and in addition to tweaking the software on the 2009 ForTwo, the automaker is offering 24,622 owners of 2008 models the same transmission fix. Letters are being delivered to let owners know about the free software upgrade, and while the fix supposedly makes a difference, the few people we've talked to who've driven the 2009 model assure us that while the shifting is better, it's still very far from perfect.
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[Source: USAToday via KickingTires]