- Aug 19, 2008
Detroit automakers take hit in U of M satisfaction study
The Chevrolet brand was hit hardest, with scores dropping 3.7 drop in satisfaction, but those Ford brands are still above the industry average score with an 83. Chrysler did very poorly overall, with all three brands scoring under the industry average.
While the Detroit automakers might take note of the unfavorable results, this survey isn't widely published like the ones from J.D. Power and Consumer Reports. Both Ford and GM are faring well in J.D. Power's recent studies, and both are also still showing improvement in Consumer Reports.
[Source: Detroit News]