
J.D. Power and Associates asked 19,000 potential car buyers what they want and what they're willing to pay for. Safety is apparently on the minds of many, with blind spot detection and backup assist taking the top two spots. But once consumers were told blind spot detectors would cost as much as $500, the device fell to No. 4 on the list, while a $300 backup assist jumped to No. 1. And a majority (73%) put in-dash navigation as No. 3 in popularity, but when told they'd have to pay an estimated $1,800 for it, it falls way down to No. 18. Hear that OEMs? Cheap nav is on a bunch of people's wish list.
With gas prices at record highs, 72% of the respondents said they were "probably interested" in a hybrid powertrain and 23% were "definitely interested." When told the system would add $5,000 to the cost of their ride, though, hybrids fall from fifth place to No. 8. Disappointingly, clean diesel technology comes in at the very bottom of the list with only 37% saying they would probably be interested.
We spoke with Mike Marshall, Director of Automotive Emerging Technology at JD Power, who said he was disappointed in the clean diesel interest but not really surprised. "We knew it wouldn't do that well," Marshall said. "One of the biggest things working against diesel is where people are coming from."
Hit the jump to read the rest of our interview and to view the full press release by J.D. Power and Associates.
UPDATE: We spoke to Mike Marshall, not Chris, and the survey queried 19,000 people, not 1,900. We've updated the post to reflect the corrections.
[Source: J.D. Power]
To change the general public's idea that diesels are smoke-belching, noisy powerplants, Marshall said it will take a couple of things. "One thing is increased product offerings,". Another is an effort from OEMs and tier 1 suppliers to educate the public on the positives of clean diesel.
So what's the next big thing in automotive technology? Marshall said he sees safety retaining a top spot in shoppers' minds. "Collision mitigation will be big in the next five years," he said. "That's the culmination of blind spot, backup, lane departure used to avoid or prepare for an accident." But what he doesn't see is a clear winner in the powertrain war. "There's to much technology out there, too much R&D" to pick a winner."

Click on the above graphic for larger image.
PRESS RELEASE
WESTLAKE VILLAGE, Calif.: 24 June 2008 -Hybrid-electric powertrain technology in vehicles garners
particularly high interest among consumers both before and after the average market price ($5,000) is revealed,
according to the J.D. Power and Associates 2008 U.S. Automotive Emerging Technologies StudySM released
today.
The study is designed to measure consumer familiarity, interest and purchase intent for emerging automotive
technologies both before and after an estimated market value is revealed.
The study finds that before the market price is revealed, 72 percent of consumers say they are
"definitely/probably" interested in having hybrid-electric technology in their next new vehicle. This marks a
considerable increase from the 2005 study, when 58 percent of consumers reported they were
"definitely/probably" interested in the technology. Additionally, after the average price point of $5,000 is revealed,
consumer interest remains relatively high at 46 percent in 2008.
"High consumer interest in hybrid-electric powertrain technology may be reflective of not only rising gas prices
but also a heightened effort among consumers to be more environmentally conscious," said Mike Marshall,
director of automotive emerging technologies at J.D. Power and Associates. "Clean diesel technology, however,
garners relatively low interest in comparison. One explanation for this may derive from a lack of education with
the technology. Many consumers cannot differentiate between clean diesel and traditional diesel fuel-which in
the past had a negative connotation with unpleasant vehicle emissions. As consumers become more educated in
the benefits of clean diesel through increased product offers launching later this year, interest in the technology
may increase."
Prior to revealing the average market price, the study also finds that consumer interest is highest for blind spot
detection (76%); backup assist (74%); and navigation systems (73%) before the average market price is revealed.
After revealing the average market price, interest is highest in backup assist (68%); active cornering headlight
systems (65%); and wireless connectivity systems (53%).
"Wireless connectivity, in particular, makes a considerable jump in the rankings after the average price point of
$200 is revealed," said Marshall. "Consumer interest is likely heightened by the fact that more states may prohibit
the use of cell phones while driving. Wireless connectivity will potentially become a necessity rather than a
luxury as time goes on."
The study also finds the following key patterns:
• Among consumers who indicate that they are not interested in a rear-seat entertainment system, more than
30 percent indicate such because they do not transport passengers in their rear seats on a regular basis.
• Among consumers who say they are not interested in a collision mitigation system-which is an
automated safety system that monitors external conditions around the vehicle and warns the driver using
visual, physical and audible cues of a potential collision before automatically applying the braking system,
tightening seat belts and moving the driver's seat into the optimal crash position-one of four say they
either do not want to give up control of the vehicle, or that they are waiting for the technology to improve
before purchasing it.










Reader Comments (Page 1 of 3)
Sandy Mullner @ Jun 24th 2008 5:18PM
VW dealership told me that , for a 10,000 mile oil change(and "check up")... the oil change on the 1.9 Diesel(old model) is 80 dollars.. for about 5.8(?) quarts of oil...and add the check up, add another 160-170 dollars= total at VW service of 240-250 dollars(before adding the taxes, even).With taxes...256-266 dollars.
Not good, especially when you drive 35,000 miles per year. Was told it would most likely be similar to clean diesel(these prices/miles for oil changes, etc).
Figure 750-800 a year...and they said a tune up(30,000 miles?) was 800 dollars?!?
So, 1,600 a year, plus extra money spent on diesel fuel, too, vs 87 Octane?
I like the Jetta...but not that much, to spend that kind of cash every year.
Sam @ Jun 24th 2008 5:53PM
Ok, so the oil change is $80 vs. around $30 for a regular car. The way I see it, that's the only difference, the rest is VW's usual when it comes to gouging their own customers.
Andrew Hughes @ Jun 26th 2008 10:10AM
And since when do modern diesles need a 10 000 mile oil change? My 2.7 TDI Audi usually peeps up for a service after about 30 000 km (Or 19 000 miles). I usually put half a litre of oil between changes (And they do insist on a very high spec oil).
Geeky1 @ Jun 24th 2008 5:21PM
I think that in time, when people in the US start to realize that a small turbodiesel is much better suited to their expectations and perceptions of how a car should drive than a small displacement gasoline engine is (because it has plenty of torque at low RPMs, which is what people want, and have become accustomed to in this country), and that they no longer smell, are no longer extremely noisy or cranky in very cold weather, that they'll start to take off.
But until the car buying public in this country loses their perceptions of diesels that were cemented 20 and 30 years ago, there's not going to be much interest in them in this country.
why not the LS2LS7? @ Jun 24th 2008 5:56PM
Except they still do smell and still generate smoke under acceleration.
Not as much, but people will notice. You can't put a Diesel in your garage daily and not notice the smell. Gas has much less smell and people are used to it.
Geeky1 @ Jun 24th 2008 6:16PM
*shrug* I had an '05 E320 CDI in the shop the other day. I didn't notice any smell, or any smoke. At all. It was noticeably louder inside than the gas cars, but not significantly so.
Hell, even my '87 300D Turbo doesn't smoke noticeably unless it's at full throttle and even then it's only visible at night when you can see the soot particles in the headlights of the car behind you.
MachinaDC5 @ Jun 24th 2008 5:23PM
I think most people think diesels will only be in big trucks, and a lot of people aren't in the truck market, they're looking for small econo cars. They don't realize that clean diesel technology would be implemented in their economy boxes, or even mid and full size cars.
Vintage @ Jun 24th 2008 5:23PM
I wonder if any of the questions were 'less weight' and 'slightly smaller' and 'a bit lower'.
Seems like almost any new car is huge, fat, and tall. I park next to new stuff in my SVX, and they just feel like monster trucks.
s13hybrid @ Jun 25th 2008 10:09AM
I agree, I am tired of seeing fat cars. I know it is mainly because of safety regulations, but I would rather pay more for a lighter, better handling car.
I really like the look of low rooflines (I drive a lowered 240sx). The only real problem I have with a low car is that roads in general suck around here and it gets bumpy (coilovers). But I figure if I can take turns faster, and not have to accelerate as much, I am saving gas, not to mention the possible savings from having les wind flow under the car (although probably very minute). I can stop better, menuever better, etc. So I am in a way safer because I can avoid crashes.
Paul P. @ Jun 24th 2008 5:24PM
Personally, I could do just fine without anything on that list.
Sam @ Jun 24th 2008 5:24PM
Clean diesel at the bottom of the list???
Americas perfect car:
a) 16 cupholders
b) in-dash nav so you don't have to think or reach for a map
c) auto tranny, preferably one that only has "D" cause we hate changing gears
d) 8 litre engine to move our fat asses from 0-60 in 5 seconds
This is why Europeans have the better cars, North Americans are stupid.
Raider007 @ Jun 24th 2008 5:35PM
don't forget parallel park assist, cause why need to learn a driving skill when you could just press a button...
there goes my small car diesel dreams :(
Kingus @ Jun 24th 2008 5:40PM
is it really a surprise that Americans want innovations that require less thinking?
why not the LS2LS7? @ Jun 24th 2008 5:57PM
The Focus is offered with Sat-Nav in Europe.
Why do you try to make out Americans as idiots by mentioning they want the same things Europeans want?
Soul Shinobi @ Jun 24th 2008 6:35PM
Have you driven much in Europe? They want it because they need it.
why not the LS2LS7? @ Jun 24th 2008 9:52PM
And we want it because why?
They have maps in Europe. They would prefer to use Sat-Nav. It's the same way in the US.
Sam is being ridiculous slamming Americans for something and then saying they should be like Europeans when they want the same thing.
Cole Mitguard @ Jun 25th 2008 1:44AM
"This is why Europeans have better cars and North Americans' are stupid"
I cant tell you how much that angers me, why people want to make these blanket statements I have no idea. I honestly not going to dignify this with a longer response. I just hope that some people learn some humility, and learn not to make such statements.
Sam Salemi @ Jun 25th 2008 9:14AM
they may have nav in europe, but I bet if you asked them what was more important, nav would be at the bottom of the list and a clean diesel that offers superior mileage at the top.
carl @ Jun 24th 2008 5:36PM
Eh, I just got back from a few weeks in Spain and had a diesel Peugeot while there. I did not like the way it drove at all. Maybe it was just a small engine but with a low 4500 rpm redline, and lots of twisty, turny (fun to drive) mountain roads, I found myself constantly having to shift to keep in the powerband. It also tended to bog and was not as responsive as a gas engine (ok, maybe that was a crappy throttle and/or Peugeot engineering heh).
Yeah, it's just one example, but it was a pain.
Kitko @ Jun 24th 2008 7:22PM
exactly, diesels have much lower redline and deliver top torque at much lower rpm than comparable petrol. They need to be driven differently, most people can't drive diesels properly, not even in Europe. Black smoke always suggest the car is being overdriven.
as for clean diesel, they have lower CO emissions, but what about NO?