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RJ @ Apr 3rd 2008 12:19PM
Which is EXACTLY the reason you don't treat customers like that and go around spewing your bad reputation. I know that I won't buy a car from them even if they're the LAST BMW dealer in the world.
Business practices like that dealer has brought down some mightly enterprises in the past.
If a businessman can't differentiate short term, shady profit, to long term, stable profit, then he shouldn't be in business. In the end, this dealer gets the darwin award - for earning huge global media negativity over $10k.