Toyota responds to Consumer Reports assessment, says little
That was yesterday, and today Toyota has a response, which can be read after the jump. It basically reminds us that despite the loss of three vehicles from CR's recommended list, Toyota still managed to garner more models named "Most Reliable" than any other automaker. Toyota, Scion and Lexus still ranked very high among the most reliable makes, and collectively the company came in third place.
In an interview with Automotive News, VP of Toyota Motor Sales USA, Jim Lentz said the company was aware of the problems with the Camry V6, which were traced back to its transmission, but are puzzled as to why the Tundra and Lexus GS were included.
Even though Toyota may have dropped the ball yesterday, it still remains a marquee player in the auto industry and has an enviable highlight reel. Time will tell, however, if yesterday's trouble at the hands of CR will become a repeat performance.
[Source: Toyota, Automotive News - sub. req'd]
TORRANCE, Calif., Oct. 16 /PRNewswire/ -- Toyota, Lexus and Scion models collectively led the industry with the greatest number of models, 17, ranked "Most Reliable" in this year's Consumer Reports Reliability
Survey. With dozens of models from three dozen makes vying for a spot onthe magazine's "Most Reliable" list, only 39 were chosen. Toyota, Lexus and Scion models accounted for 44 percent of the list.
Toyota, Lexus and Scion earned three of the top six places among most reliable makes. Collectively they ranked third place in reliability among all automakers.
"Over all, this survey reflects well on our products," said Toyota Motor Sales Executive Vice President Jim Lentz. "However, we're taking measures every day to continue to sharpen quality and enhance customer satisfaction."
Toyota Motor Sales (TMS), U.S.A., Inc. is the marketing, sales, distribution and customer service arm of Toyota, Lexus and Scion in the United States, marketing products and services through a network of over 1,400 Toyota, Lexus and Scion dealers in 49 states. Established in 1957,TMS and its subsidiaries also are involved in distribution logistics, motorsports, and research and development.
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