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Eric Biran @ Oct 9th 2007 11:37PM
You obviously are unaware of the following from an article in 2005:
"-GM was ranked second in the critical Customer Service Satisfaction index in multi-line manufacturers last year. Where was Toyota? Fifth place.
-GM's lowest quality-rated vehicle is the Pontiac Vibe, assembled in California by - you guessed it - Toyota."
Here's the complete original article, but you need a subscription:
http://www.tctimes.com/site/news.cfm?newsid=14615828&BRD=2524&PAG=461&dept_id=494488&rfi=8
However, it is pasted in its entirety here:
http://www.cheersandgears.com/forums/index.php?showtopic=333
This isn't just something that was someone's oppinion, I remember reading several articles to the same effect back then. I think it was JD Power that had the numbers, but this is what I could find. It's a bit unnecessarly harsh on Toyota, but it does highlight how bad the perception gap still is.