ZENN will offer warranty services from 4CS
ZENN promotional video
We haven't heard much from ZENN recently, but the electric car company announced yesterday that ZENN will be offering warranty services through 4CS. It looks like vehicles and parts will be covered through 4CS' iWarranty and iParts services. If you're ready for a way-too-busy website design, you can check out the 4CS homepage for more information. I've pasted the 4CS press release after the jump, as there's a bit of technical mumbo-jumbo (e.g., the phrase "focused portal") and I'll let the truly interested parse it for themselves. For most of us, the important thing to know is that ZENN's one-year warranty for their low-speed electric vehicles is now being operated by 4CS. That's all. Carry on.
Electric-Powered Vehicle Manufacturer Selects 4CS to Manage Warranty and Parts
EAST MOLINE, Ill., Aug. 30 /PRNewswire/ -- 4CS, the leading provider of intelligent warranty management software, today announced that ZENN Motor Company, a leading manufacturer of electrically powered vehicles, has selected iWarranty and iParts software solutions. ZENN will implement iWarranty: eClaims, Reporting and Analytics, Service Contracts, and Parts Return Modules. The company will also be implementing iParts: Webview, Parts Order, and Reporting Modules.
Mike Bergeron, VP of Engineering of ZENN Motor Company, states that the company was looking for a system which would, "effectively manage warranty, registration, and service to help support retailers to better service the customer." Bergeron explains that ZENN was attracted to iWarranty because, "4CS' work flow, templates, and structure are all very applicable to our business," and that ZENN selected iParts because it will integrate seamlessly into iWarranty. "Having both iWarranty and iParts will provide the company a focused portal for its retailers."
Sarah Studnicka, 4CS Customer Relationship Manager, adds, "We are very pleased to have the opportunity to work with ZENN Motor Company. 4CS is confident that iWarranty and iParts will help to streamline their claims and ordering processes. Adding ZENN to our customer base allows us to expand into a new and exciting segment of the automotive market."
About ZENN Motor Company:
Headquartered in Toronto, Canada, ZENN Motor Company is dedicated to producing zero-emission transportation solutions for global markets, including the revolutionary ZENN, the perfect vehicle for urban commuters, fleets, the environmentally conscious driver, and consumers who just want to save money. The ZENN is sold through a growing network of retailers across the United States.
The ZENN is a fully electric low speed vehicle (LSV) with European styling and appointments that offers customers tremendous operational cost savings compared to a vehicle powered by an internal combustion engine.
The Neighborhood Electric Vehicle is an exciting new development in personal transportation. The ZENN fills a significant gap that cannot be met by inferior golf-cart type products in the marketplace. Sales opportunities for the ZENN, including larger fleets, abound in many niche markets such as resorts, urban core environments, gated communities, convention centers, airports, college and business campuses, municipalities, parks and more.
About 4C Solutions, Inc.:
4CS is a leading provider of warranty software solutions. 4CS iWarranty software helps reduce the warranty cost of the products significantly by improving the quality and reliability of the products, sharing the cost and information with suppliers and business partners along with automating the warranty management processes.
The iWarranty product directly connects manufacturers, suppliers, dealers, partners and customers in a service network. It optimizes the entire warranty cycle through the integration of the following applications: Claim Submittal, Claim Processing, Claim Review & Payment, Parts Return, Supplier Warranty, Purchased Warranty, Warranty Analytics, and Warranty Center.
For more information, visit http://www.4cs.com/ or call 800.709.8773
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