Hyundai offers big warranty on certified pre-owned vehicles
Hyundai has just announced a new Certified Pre-Owned Limited Warranty on used (sorry, "previously owned") vehicles that are up to five years old and have less than 60,000 miles. Known for being the first to offer a 10-year/100,00 mile powertrain warranty on its new cars, Hyundai will now be including that same lengthy coverage with the purchase of a CPOV.Hyundai's original 10-year/100,000 mile powertrain warranty really forced the automaker to improve the quality of the cars it builds, otherwise the cost of warranty repairs would have put it out of business. That warranty first began around Y2K, so any vehicle that qualifies for Hyundai's new Certified Pre-Owned Limited Warranty was originally sold with its new car warranty. The new 10-year/100,000 mile powertrain warranty for pre-owned vehicles demonstrates that Hyundai is clearly confident in the cars it built back in 2002.
[Source: Hyundai]
PRESS RELEASE:
HYUNDAI ANNOUNCES ENHANCED PRE-OWNED PROGRAM WITH AN INDUSTRY FIRST, 10 YEAR/100,000 MILE POWERTRAIN WARRANTY
FOUNTAIN VALLEY, CALIF., 05/30/2007 Hyundai Motor America today announced an industry first with its new Hyundai Certified Pre-Owned Limited Warranty, boasting a 10-year/100,000 mile powertrain warranty on used vehicles going back five model years with less than 60,000 miles. The enhanced pre-owned program and pre-owned warranty provides buyers with an added level of comfort and satisfaction with their vehicle purchase. The enhanced pre-owned program was launched to Hyundai dealers in May 2007, with warranty being effective from date of original sale. Hyundai's enhanced Certified Pre-Owned vehicle program will provide buyers with:
· Powertrain 10 year/100,000 mile warranty
· 150-Point Inspection
· $50 deductible
· Vehicles up to five model years old with less than 60,000 miles are eligible
· Roadside assistance
· Rental car coverage (up to $35/day for up to 10 days)
· Towing coverage (up to $75 per occurrence)
· Travel breakdown coverage (up to $375 per occurrence) · Diagnostics
· Related damage for specific parts
· Fluids
· New car financing rates through Hyundai Motor Financing Company
"We are very excited to launch an industry first," said Kimberly Walker, Hyundai Motor America's national manager of Assurance Products. "Hyundai's new vehicles feature America's Best Warranty™ and adding the same level of value to our pre-owned vehicles is just another example of how Hyundai stands behind their vehicles."
Additional options available to the Certified Pre-Owned Limited Warranty include service contracts such as the Hyundai Certified Pre-Owned Wrap Contract which raises the comprehensive coverage on non-powertrain components, Hyundai Vehicle Care Maintenance Program and Hyundai Road Hazard Tire and Wheel option.
Hyundai Motor America is working with Jim Moran & Associates, Inc. and its affiliated companies comprising the JM&A Group on this industry first, enhanced certified pre-owned program.
Hyundai Motor America, headquartered in Fountain Valley, Calif., is a subsidiary of Hyundai Motor Co. of Korea. Hyundai vehicles are distributed throughout the United States by Hyundai Motor America and are sold and serviced through more than 750 dealerships nationwide.
Reader Comments (Page 1 of 1)
Annie 2:10PM (8/11/2009)
I purchased a 2,008 Hyundai Santa Fe with 5500 miles on it. I left it in the driveway and after two days of heavy rain my rubber mat on the driver's side had some water in it. When I took it out I noticed the rugs were saturated with water. It took over two weeks for them to find the problem, replaced the top rug mat with another used mat in good condition. But how do I know how many rain storms that car was in? How do I know if wires were damaged, under rugs are moldy? What does the warranty cover in this situation, I don't feel good about buying this car anymore.
Reply
Aprime1 4:12PM (6/01/2007)
"10-year/100 mile powertrain warranty"
100 mile? Um, suuuuuuuuuuuuuure.
Reply
Juan 4:17PM (6/01/2007)
Wait, wouldn't the original factory warranty apply anyway? Sounds like they're giving you something you already have, or am I missing something?
The original factory warranty IS transferable, right?
Reply
John Neff 4:25PM (6/01/2007)
well, once the used car arrives at the dealership and gets processed through the CPOV program, it basically resets the 10-year warranty. So yeah, perhaps the original owner would have had five years left, but the next owner will get another ten, meaning that Hyundai will have warrantied that engine for a full 15 years, which is pretty incredible.
Reply
Juan 4:50PM (6/01/2007)
Oh, okay. I didn't get that it's a "fresh start" ten years.
Greg 4:25PM (6/01/2007)
Proud Santa Fe Owner here.
I bought a used 2002 Santa Fe 4x4 (all wheel drive) back in August 2004.
It had 26k on it... and I recieved a warranty of 5 years / 60k... meaning I had a 34k / 3 yr warranty with the car.
Long story short... 2 yrs later and 70k on the odometer and it's running like a champ. My wife uses daily back and forth to work.
At 60 k I had a complete tune up - and belts.... which was a $1,000 job at Pep Boys. That timing belt was a $500 job alone.
I had the transmission serviced at 34k and just last week at 70k.
Radiator anti freeze changed twice so far... at the 70k mark and last summer during an oil change.
Mobil 1 synthetic - 5w 30 every 5 - 7k ... Doesn't burn a drop.
The original Bridgestone tires are still on it... and the fronts are going to be replaced in the next week or so... the rear still are in very good shape.
Overall.. it's a damm good car.
I am waiting for Hyundai to offer some deals / cash back and 0% financing on the new Santa Fe or Veracruz.. because I am going to buy another Hyundai.
Reply
Warren 4:47PM (6/01/2007)
The Hyundai warranty drops to 5 yr/60K on the second owner. GM's warranty is 5yr/100K fully transferrable. Seems like the better deal unless you plan to keep your car for 10 years. The 10yr/100K has shock value. May was well make it 50yr/100K original owner if you're going to drop it to 5yr/60K for the second.
Reply
Dausman 4:56PM (6/01/2007)
Good for Hyundai..
This may be another way of saying to the rest of the automotive industry that Hyundai is building quality products and will stand behind its belief by offering one of the best warranties in the business. New or P-O.
Is there another that offer a warranties this good?
Perhaps the rest of the auto industry will now realize Hyundai is a serious competitor and may possibly pose a threat to the other top Asian companies. The progress they have made is amazing.
Reply
Woodenduck 10:06PM (6/01/2007)
Just about everybody, factories and dealers alike, offer special warranties and perks on certified used vehicles. This is because only the very best ones get "certified."
Reply
Barney 2:09AM (6/02/2007)
"Have you guys read the owner stories of people trying to claim the magical warranty"
NO! Have you?
Reply
ZK 10:27AM (6/02/2007)
This is because only the very best ones get "certified."
You must not have read this article:
Certified? Yes. Satisfied? Not Always.
http://www.nytimes.com/2007/05/06/automobiles/06USED.html?ex=1336104000&en=b92ac9c5025c8504&ei=5118&partner=rssaol&emc=rss
"The only guarantee with a certified used vehicle is that the dealer and the automaker make more money"
Reply
Dausman 11:26AM (6/02/2007)
Thanks for posting the article about CERTIFIED....doesn't seem to mean much if labeled as such.
Son and daughter both bought "certified" Honda Accords from same dealer this year....Hondas are very reliable whether certified or not...we will wait and see how they fair....
This article will make me think twice before paying a premiun price for a car that may not be a premium article.
thx again
Jeff 12:56PM (6/02/2007)
How is the GM warranty a better deal? It's only five years. Ignore the 100K How many people drive 20K per year? Only one person I know does. I think the average is closer to 12-15K miles. Hyundai's warranty gives you more time because it allows a litle closer (albeit less than) to what the average person drives per year.
I've had a heck of a time trying to get the big three to fix warranty issues in less than five tries, and I can't imagine Hyundai being any worse. They are probably par for the course as far as car "stealerships" go.
Reply
XJ 2:21AM (6/03/2007)
I own 2 Hyundais -- 2003 Elantra and 2007 Sonata. Only the Elantra has come in for warranty repair. Just recently I had the right headlight assembly replaced due to condensation inside the lens cover. Had no problems with the dealership whatsoever. They gave me a loaner and I only had to use it for less than 1 day.
Reply
Harry 11:08AM (6/04/2007)
Are you in need of an extended auto warranty? www.AutoWarrantyShopper.com today to find the best extended warranty for your car, truck or other auto.
Reply