• Dec 12th 2006 at 12:27PM
  • 18
While we applaud carmakers that can streamline the design and production process to bring new vehicles to market quicker, we don't like thinking that they're skimping on the important stuff in the process. First Ford made all kinds of hoopla over their interesting and capable Edge (and it's Lincoln doppelganger, the MKX) only to have it delayed by production line "hiccups." That model is seen as being so important to Ford's future that we lauded the company for taking its time to fix the problems before it released the product. Fortunately production resumed relatively quickly and the CUVs have been leaving the plant at a healthy clip.

Now we learn that GM is going through a similar "hiccup" with their new crossovers, the Saturn Outlook and GMC Acadia. Unfortunately, this problem has presented itself after some of the vehicles have already been delivered to dealers, who have been instructed to hold the CUVs on lots until a fix can be applied.

The problem has been traced to a situation where water freezes atop one of the engine mounts, which can result in NVH issues. With only around 550 of the crossovers in dealer lots dealerships, it's not a huge problem; but it's these little things that can weigh heavily on consumers' minds. Drilling a few drainage holes will alleviate the water pooling and take care of the problem. The fix can be made right at the dealer according to the report. Sales should resume in a matter of days.

[Source: Automotive News, sub req]

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    • 1 Second Ago
      Clyde Batter
      • 8 Years Ago
      And we're surprised why? It's a *&^%$# GM product.
      • 8 Years Ago
      • 8 Years Ago
      Wow, can't get a low tech part like a motor mount right - how pitiful is that?
      • 8 Years Ago
      #11, where exactly are you getting your info from?

      #6, the acadia/outlook are more 4runner/pathfinder/explorer sized, or even highlander
      • 8 Years Ago
      Only 560 made, none sold, non event.
      • 8 Years Ago
      I'd rather not have the holes, some type of high temp resistance silicone over it in a semi-circular shape so that water would not stay whould be a better idea, shoot, put some grease on top of it - but drilling could possible change the material properties and before you know you'll have to replace the mount at 20k miles, and we know that would not be good for GM quality as they are in the up ramp now.
      • 8 Years Ago
      For all the haters out there ... GET A FREAKIN' LIFE!

      I come from a GM family, and have owned seven GM products since I graduated college. Everyone one has been a source of reliable, efficient transportation and I can't see ever buying anything but GM. You people who so want to see them fail (Bad Blooood in particular)are so narrow minded and biased, you could easily get a job at any media outlet. This is, as so many have said, a non event. Yes, they have a problem, but they have set out to fix it before it becomes something everyone rails against. Will this affect their reputation? No, because everyone already has their opinions - no matter what the supporters and the haters say.

      I would rather someone take a look at what the plant that makes Prius batteries has done to the Canadian wilderness than worry about the fact that GM has set out to improve themselves, despite the market bias they face.
      • 8 Years Ago
      The J-niks broke this one yesterday and GM says that the cars are back on sale as of today, as long as the dealer has made the fix.
      • 8 Years Ago
      7. And we're surprised why? It's a *&^%$# GM product.

      Posted at 1:35PM on Dec 12th 2006 by Bonita

      Bonita, Just shut the *$^%$# up.
      • 8 Years Ago
      Have any of the Haters out there noticed that ALL of the early media reviews of the Outlook are VERY positive?


      And because I can't resist, do any Toyota suck-ups have any comments on the recent big (250K or so) recall of Highlanders?
      • 8 Years Ago
      I think people do not realize that the fact that GM stopped the sales for a bit until a fix was found is a big step for them. In the past they would have just sold the car and hope no one noticed the problem.when and if the buyer brought the car back they would have either replaced the part then or ignored the whole deal and you would have gotten the "they all do that" answer. I have bought more than my share of "they all do that" cars from them. Vega,Monza,Century,Citation,6000,Beretta,Venture.
      I know, I know, how could you buy so many bad cars. bad luck or stupidity. My wife says the later. Yes dear.
      • 8 Years Ago
      Look why is everyone surprised, is this somehow not consistent with GM? Making poor cars, bad quality, poor reliability, why is this even an issue, we are talking about GM.
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