• Nov 14, 2006
Having reviewed many vehicles in my day, I can tell you unequivocally that not all satellite navigation systems are created equal. Just checking the sat nav box on the options sheet doesn't guarantee you'll be getting a system that's easy to use and will get you where you want to go. Those who know me will tell you that I've often sung the praises of Ford's sat nav systems, specifically the ones found in Lincoln models. My first experience with these factory-installed Pioneer units came from a review of the Lincoln LS I did back in the day, and I was happy to find an equally agreeable sat nav in the Lincoln Zephyr we tested back in March. So permit me to feel vindicated when I inform you that J.D. Power and Associates has just released its 2006 Navigation Usage and Satisfaction Study in which the Lincoln Zephyr's navigation system received the highest rankign. J.D. rates these factory installed nav systems in six areas that include (in order of importance) ease of use, routing, system appearance, speed of system, voice directions and navigation display screen. The Zephyr's Pioneer unit did particularly well in the those first three areas that are weighted the most. One feature of the system with which I became particularly infatuated was its ability to leave a trail of electronic breadcrumbs on the screen's map showing you where you've driven. And in case you're wondering, the same unit is also available in the 2007 MKZ.
[Source: J.D. Power and Associates]


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  • 20 Comments
      • 8 Years Ago
      I agree with #5, I thought my TSX had the best nav on the market. Even if the Zephyr is better you still have to live with that awful interior. Now why the other Acuras rate so low is curious as they all have the same system and similar layouts.
      • 8 Years Ago
      My acura TSX navi is #2 - i always thought it was #1 :(
      Makes me want to go down to my Lincoln Dealer and check out their unit
      • 8 Years Ago
      Rated better than Honda/Acura navi..... YEAH right my ass!

      • 8 Years Ago
      Save your money, buy a map.
      • 8 Years Ago
      This is a ridiculous study. Most of the vehicles here share their Nav system with multiple cars within their manufacturer but they all get different scores. THEY'RE THE SAME SYSTEM.

      I dare anyone to spend time with the Pioneer in the Lincoln and the Alpine in any of the Hondas and come to the same conclusion that JD Powers' survey did.
      • 8 Years Ago
      #10: It costs about $200 a year to keep any of them up-to--date, from what I hear. But there's also a strong secondary market for the old CD/DVDs on eBay, for people who can get by with nearly new maps. I've often wondered what percentage of nav owners buy the updates.

      #1: same thing I noticed, that identical systems get different scores in different models. In my mind, this is something best evaluated by a group of experts, or at least a group of consumers, who can compare all of the systems.

      • 8 Years Ago
      "If you can't respect the fact that Ford has had some award-winning models lately, then you have to deny the value of those awards when Honda/Toyota/etc. win them too."

      -If Mazda did not exist would these Ford cars exist?
      • 8 Years Ago
      Too bad its also the UGLIEST Nav in the biz
      • 8 Years Ago
      I have played with the ls 460's new nav and i can say its much better than the nav in the zephyr or in the acura's.
      Way smother on screen menus and graphics. check it out.
      • 8 Years Ago
      I'm so happy to see the total POS Alpine unit in my Pacifica finished near the bottom, where it belongs...

      BTW, the unit in my wife's Jaguar XJ, which is identical to the Zephyr unit, isn't even on the list. We love it and it's been highly rated by nearly every automobile publication.
      • 8 Years Ago
      nipponboi - do you live in America? If you think we are so dumb then kindly leave. Japanese are pretty clever...what with vending machines dispensing used panties and all. Lets not forget that the Japanese rarely invent anything - they are mostly credited with improving on established technology. Take care.
      • 8 Years Ago
      Yeah right, that awful AWARD-WINNING interior! If you can't respect the fact that Ford has had some award-winning models lately, then you have to deny the value of those awards when Honda/Toyota/etc. win them too.
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