• Jul 10, 2006
Here's a policy we'd like to see made standard across every border.
Al-Futtaim Motors has promised full-car service on all Toyota and Lexus vehicles within 59 minutes. The policy started last month on the 15th and will end 59 days later on August 12th. Unfortunately, the service only applies to vehicles within the United Arab Emirates (UAE), and it's not worth it for us to drive that far for faster service. All of the chain's service stations in the UAE have also extended their hours to accomodate customers, and each customer will have a chance to win a Toyota Yaris in a prize draw.

'With the number of vehicles on the road on a steady increase, service centres in the UAE are currently faced with time constraints on car servicing, which in turn affect customers," states Kevin Jones, General Manager of Services. "Keeping our customers first, we have tried to combat that inconvenience by putting to work our years of expertise, the specially designed equipment and tools and Toyota's trained technicians, to offer our customers a full car service in just 59 minutes."

Unfortunately, the cited article doesn't say exactly what's included in a "full-car service", so if it takes these guys 59 minutes to change your oil, check the air pressure in your tires, and attempt to sell you new wiper blades, then they should that art has already been perfected and can be performed in 10 minutes.
 
[Source: AME Info]


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    • 1 Second Ago
  • 6 Comments
      • 8 Years Ago
      I'd rather leave my truck over night, or even a few days, than have the work rushed. My truck is my baby. My most prized possession. If I'm entrusting it to someone I don't know to work on it, I want it done right the first time. Take your time and don't rush. If I can't get a loaner vehicle, I've always got an extra car or three at home.

      Then again, I drive a Chevy. Those never break down. I have *never* needed any work beyond brakes, rotors, and exhaust done on 'em.
      • 8 Years Ago
      I agree.
      Being a mechanic, I think speeding up a job is a calling card for serious mistakes.
      Full auto servicing in under an hour isnt anything like Dominos 30 minute guarantee (which insurance companies helped get rid of due to accidents due to "rushing").
      Id rather wait an extra hour or 2 and hope they did it right even then.
      Thats the problem with being a mechanic taking advantage of bumper to bumper service on a new rig.
      I HATE letting someone else do what Id usually do myself for fear of messing up my warranty.
      • 8 Years Ago
      The last time I took my Buick in for service (it was for a factory recall), I had to book a week in advance for a 2 hour appointment to change headlight bulbs. When my wife arrived to pick up the car, it wasn't ready.

      I'm getting tired of being apologized to. So what happens when they fail in their promise?
      • 8 Years Ago
      I go to my local Ford dealer whenever I need my vehicle's serviced. There's an IHOP half a block away and my 10 year old son and I have made it "our" time when it's time for serbvcing to drop off the vehicle and then go splurge on whatever he wants at IHOP. Each time, by the time we are done with our meal and return to the dealer, my truck/car is ready and waiting. So I get two perks out of it-alone time with my son and a job well done by Ford. It's gotten to the point where my son now watches my mileage. It gives me an opportunity to explain to him why a vehicle needs timely servicing, and by what better example than oneself can we show our children how to treat their own possessions? I am sure that he will be a very conscientious car owner in due time.
      • 8 Years Ago
      I used to get that level of service in Europe, on appointment.
      30 min for oil etc.
      1 - 2 hr for a big to full check up.

      In the US at pretty much every Chrylser dealership I have been at, I need half a day off. Even a simple oil change robs me out of 2 hours, with an appointment! And more than timely arrival on my behalf, btw. It is ridiculous.
      • 8 Years Ago
      I'd be happy if they would just have my car ready when they said they would have it ready. I gave up on my local Ford dealer when the tech stopped working and went home before finishing my truck on two seperate occasions. Then, no one was able to tell me when my truck would be finished, what needed to be done to it to be finished, and how much the final bill was. And no, I don't live in Mayberry....this is/was one of the larger Ford dealers in Tennessee.