• May 5, 2006
According to the German automotive association ADAC, Mercedes-Benz vehicles are the most reliable among the German brands. The C-Class, CLK-Class, E-Class, M-Class, S-Class, and the SLK-Class all took top spots in the association's latest report, more than any other German automaker. The ADAC was especially impressed with the C-Class (pictured). This is particularly surprising considering the quality troubles Mercedes-Benz has had to deal with the last few years.
[Source: Canadian Driver]


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  • 26 Comments
      • 8 Years Ago
      Mine actually worked!Best car I've ever owned.Okay,fine,it's a 1988 230E,but it's great.No problems at all.I also owned a 1997 E200.No problems with that either,but it didn't feel quite as indestructible as my 230E
      • 8 Years Ago
      I think the electronics have been their downfall. They are trying to create new technology on the fly and that work has been less than seamless.
      • 8 Years Ago
      What a load of crap!

      I believe this as much as I believe Mariah Carey isn't really trying to sell sex in her music or music videos!
      • 7 Years Ago
      I have to say that Audi and MB have been suffering from poor quality and the service in general, is poor. In 2001 I purchased a CLK 55 AMG. 22K miles later the check engine light came on. The dealer said it would take a day to get things sorted out. Two days later, the service rep confessed that they could not figure out what was wrong with the car, since everything checked OK but they were not able to re-set the light and that they could do no more for me. It is quite obvious they did not see the problem with this. The light is supposed to alert you to a problem if none is present then it should re-set so when a problem does occur it can turn on so the driver can take action. The dealer could offer no explanation and no solution for this mystery. After unanswered emails, letters and calls to MB, I decided to sell the car, I no longer trusted the car or the dealer. So I purchased a 2003 Audi RS6, a blast to drive, fast and well appointed. The love affair lasted for 6 months before unexplained electrical gremlins began to show up. I took the car to the dealer because the interior lights would come on for no reason. The service rep said it was a frayed wire. A few weeks later, the radio began to act up, again another trip to the dealer. This time the service rep told me that the RS6 has shown several electrical problems because it was, get this, over engineered. Déjà vu, I got rid of the car and purchased a Lexus. 98K miles later the car drives as well as it did when I first took delivery. No worries so far. I t is sad, that German cars have sunk so low. I had a 1978 Porsche 911 SC and used it as a trade-in for the MB. The 911 had 265K miles! I still have a 91 Porsche 944 S2 with 150K trouble free miles.
      gbh
      • 8 Years Ago
      I do wonder about how valid that study was.

      Benz got lost in the mid-90's. The topline product is still incredibly fast, but the design/build quality has been sub-Japanese.

      Hopefully the new gen S-Class will regain it's place as the most over-engineered and over-built car in the world.
      • 8 Years Ago
      Congrats on being the best of the worst
      • 7 Years Ago
      You are an erudite crowd ! Whatever the parameters of the test results the fact is the MBZ is now about the worst of all cars for reliability, and yes it is mostly untested electronics and some crappy finish work.
      OK, our 2001 CL600, great engine, great drive, great looks. First thing, V-12 emblem broke off when washing the car ( Plastic, stick on ). Windows wouldn't close, new computer module ( Warranty- $4,000 job ).Break down, towed in, left side computer component, out of warranty, $2,200.
      Wife closed the trunk normally, the trunk brake light fell out ! This car has only 39,000 miles now and cost $120,000 new, I did ask my local dealer if I had bought a Trabant but they did not know what that was, ho hum.
      PS The sick thing, we still love the bloody car.
      • 8 Years Ago
      I have replaced my 02 C320 Wagon for one that is more reliable...a Jag X-Type wagon. The MB C-Class performed so pooooooorly that neither my wife nor I will darken the doorstep of a Benz dealer for a long time to come. And we're long term Benz owners that are seriously pissed off at MB/DCX for selling us a load of crap and taking almost no responsibility for it. They should be ashamed and as for this reliability report listed....I'll smoke what they're smoking. It must be good because MBs are the biggest pieces of crap on the road these days. Fragile.
      • 8 Years Ago
      I'd have guessed BMW to have a better service record than Mercedes unless that awful iDrive mess pulled BMW's record down.



      • 8 Years Ago
      Hmmm ... interesting comments from the peanut gallery. I take it that you all drive a Corolla/Sentra/Sonata or some such POS from the far east?

      The green-eyed monster is come.
      • 8 Years Ago
      No far east cars for me. One Saturn and one Chevy with tons of miles on them and little problems.
      • 8 Years Ago
      With any research, including my own at TrueDelta, it's important to pay attention to what is really being measured. In this case, it's the number of times ADAC has had to assist a car that was broken down by the side of the road. Which happens very rarely to any kind of car with fewer than 100,000 miles.

      Electrical issues that are simply irritating and prevent the audio or the power windows from working don't count, as the car is still drivable.

      Someone else pointed out the other day that many German cars have seen their ADAC stats fall by about 90% since 2000. There's only one way this could realistically happen: someone else other than ADAC has started attending to those that do break down. Does Mercedes provide free roadside assistance in Europe like they do here, and do they contract with someone other than ADAC? That would do it.

      End result: without some solid evidence to refute the above logic, I don't see anything of value here.
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